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Member ratings & reviews for
Keystone 35-Pint Dehumidifier with Electronic Controls
4.6 out of 5 stars
stars40 ratings25 reviews
  1. 5 stars70% (28)
  2. 4 stars23% (9)
  3. 3 stars3% (1)
  4. 2 stars3% (1)
  5. 1 star3% (1)
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Showing 21-25 of 25 reviews
Jul 25, 2021
inbox123
3 out of 5 stars review

Received a REFURBISHED Unit!!!

The product is working well so far. I am very upset that I got a refurbished unit. That is not in the description. I was not trying to buy a refurbished unit. Had I known wouldn't have purchased unit. would have given more stars if I had been wanting to purchase a refurbished unit.

Review from walmart.com
Helpful?3AX2MT4KQKRC13626171514
Jul 5, 2021
gtrgrl3
2 out of 5 stars review

Leaks and design flaw caused mold growth in unit

I do not recommend this dehumidifier due to several design flaws. It actually does a good job taking the humidity out of the air, but I just found a huge amount of mold growing behind the air filter. I have had mine for about 6 years and clean the air filter and water collection tank regularly. However, I was cleaning the unit down today and noticed a bunch of black mold behind the air filter. I can't clean this area (it is behind a casing that I can't take off); so I am now in the market for a new dehumidifier despite the fact that this one still works okay. Other design flaws that I have put up with for the majority of the life of this dehumidifier: the wheels fell off pretty quickly after I purchased it despite not being moved very much (5-6 days a week I would wheel it about 6 feet from its storage location in a corner to the middle of the room), the water collection tank leaks (3 hairline cracks have formed in the bottom and side of the tank, causing the water to leak out of the tank and on to the floor during use), the tank is a little difficult to fully seat into position after you've removed it to empty it and requires some wiggling to get into place.

Review from walmart.com
Helpful?3AX2MT4KQKRC13626171514
Jun 29, 2020
gypsywinds
5 out of 5 stars review

Outstanding purchase

Quiet, efficient, and pulling moisture out of the air like a champ. Bought this one because I was so impressed by their smaller version I had purchased 7 years ago, that is still running like it is brand new.

Review from walmart.com
Helpful?3AX2MT4KQKRC13626171514
Jul 16, 2020
janet
5 out of 5 stars review

.

ITEMS WORKS WELL THE ONLY THING i DON'T LIKE ABOUT IT ,IS IT SHOULD HAVE A HANDLE IN THE FRONT ON THE WATER COLLECTION PAIL. IT HAS TO BE PULLED OUT FROM THE SIDES, VERY HARD FOR ME TO DO.

Review from walmart.com
Helpful?3AX2MT4KQKRC13626171514
Jun 19, 2020
MollyB
1 out of 5 stars review

Dehumidifier

Ours didn't work, so it got returned.

Review from walmart.com
Helpful?3AX2MT4KQKRC13626171514
reply from Product Expert

Hello!If you would prefer troubleshooting or warranty assistance instead of a return, please reach out to us at keystonecs@keystone-products.com - thank you and have a great day!Thank you, Keystone