The product is working well so far. I am very upset that I got a refurbished unit. That is not in the description. I was not trying to buy a refurbished unit. Had I known wouldn't have purchased unit. would have given more stars if I had been wanting to purchase a refurbished unit.

I do not recommend this dehumidifier due to several design flaws. It actually does a good job taking the humidity out of the air, but I just found a huge amount of mold growing behind the air filter. I have had mine for about 6 years and clean the air filter and water collection tank regularly. However, I was cleaning the unit down today and noticed a bunch of black mold behind the air filter. I can't clean this area (it is behind a casing that I can't take off); so I am now in the market for a new dehumidifier despite the fact that this one still works okay. Other design flaws that I have put up with for the majority of the life of this dehumidifier: the wheels fell off pretty quickly after I purchased it despite not being moved very much (5-6 days a week I would wheel it about 6 feet from its storage location in a corner to the middle of the room), the water collection tank leaks (3 hairline cracks have formed in the bottom and side of the tank, causing the water to leak out of the tank and on to the floor during use), the tank is a little difficult to fully seat into position after you've removed it to empty it and requires some wiggling to get into place.

Quiet, efficient, and pulling moisture out of the air like a champ. Bought this one because I was so impressed by their smaller version I had purchased 7 years ago, that is still running like it is brand new.

ITEMS WORKS WELL THE ONLY THING i DON'T LIKE ABOUT IT ,IS IT SHOULD HAVE A HANDLE IN THE FRONT ON THE WATER COLLECTION PAIL. IT HAS TO BE PULLED OUT FROM THE SIDES, VERY HARD FOR ME TO DO.

Ours didn't work, so it got returned.