Hello,<br />Thank you for reaching out and sharing your concern with us. I’m truly sorry to hear that the product didn’t meet your expectations. We understand how disappointing that can be.<br />Rest assured we’re here to help you resolve this. Our Member&#39;s Mark items come with a 100% satisfaction guarantee, so I encourage you to contact our Member Support team at (888) 301-0332. They will assist you further.<br />We appreciate your understanding and thank you for being a valued member of Sam&#39;s Club.

Hello Polly,<br />Thank you for reaching out and sharing your concern with us. I’m truly sorry to hear that the product didn’t meet your expectations and that you’ve experienced an odor issue. We understand how disappointing that can be.<br />Rest assured, any odor should wash out, and we’re here to help you resolve this. We are hopping a wash before adding to your bedding helped! <br />We appreciate your understanding and thank you for being a valued member of Sam&#39;s Club.

Hi Loretta, thank you for bringing this to our attention and we are currently looking into this concern. Member&#39;s Mark items carry a 100% member satisfaction guarantee and I encourage you to reach out to our Member Support team at (888) 301-0332 for more assistance. Thank you for shopping at Sam&#39;s Club!