Customer reviews for ePro Select Slim Cordless Handheld Vacuum with Charging Dock

Customer reviews for ePro Select Slim Cordless Handheld Vacuum with Charging Dock for

ePro Select Slim Cordless Handheld Vacuum with Charging Dock

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4.1 out of 5 stars

stars662 ratings307 reviews

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Nov 15, 2023

Jamseis1217

5 out of 5 stars review

Extremely powerful handheld vacuum

This vacuum may be small in size but it sure does pack a punch! I love how powerful it is on just the regular setting and then as a bonus they give you a boost option for extra cleaning power! I used it to clean up a small mess on my living room area rug and it did it perfectly! This will be my go to for small messes around the house and also to clean my car!

Incentivized Review

Helpful?

reply from Epro Team

Dear Customer, We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met. Customer Service

Nov 9, 2023

Shelly

3 out of 5 stars review

Verified Purchase

Not that powerful

After reading the reviews I expected this vacuum to be so powerful!!! I was somewhat disappointed. The vacuum picks up well on tile but when I tried to vacuum my car floor, it didn’t do well. I ended up using my house vacuum to clean the floor. The vacuum is very handy with small spills on tile and maybe the couch but for anything else I suggest you use a bigger vacuum.

Helpful?

reply from Epro Team

Dear Customer, We’re so sorry that your experience did not match your expectations. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would please give us another chance. Please email service@eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. Sincerely, Customer Service

Feb 23, 2025

2 out of 5 stars review

Quit working

Vacuum is nice size, worked ok on car floor mats and hard floors. Did not work on any carpeted areas, and the suction on this was never very good. Considered returning it but decided to keep it because I didn't have anything else small and lightweight. But after a few months, it stopped working, shuts itself off every minute or so. Would not recommend.

Helpful?

reply from Epro Team

Hello, this is Crystal with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.

Mar 1, 2025

DanielleD

2 out of 5 stars review

It is OK

I was very excited about this, however it is not a very good vacuum. It has very little sucking power, even on MAX. it is small & compact, i have decided to keep it to use in corners and along walls, i have 2 cats, 2 dogs and a bird, and this is helpful in those areas, but i would not buy this again and i do not recommend.

Helpful?

reply from Epro Team

Hello, this is Crystal with customer service. We’re so sorry that your experience did not match your expectations. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would please give us another chance. Please email service@eproselect.com or call us at our new toll-free number 877-858-3776 and we will work with you to resolve any issues.

Nov 9, 2023

Joe

4 out of 5 stars review

Great for a quick mess!

I used the handheld vacuum on a few different messes, first the car, and it did okay, the suction was good enough for the crumbs that were on the surface of the carmatts. It has two suction strengths default & high. Where it really shines was under my couch cushions! And it’s a great duster too! I tried it on my window sills but the attachments aren’t narrow enough and/or the suction just isn’t good enough to really get in there. I’m not a huge fan of how short the cord is for the dock. And I wish the extender attachment was more narrow (for widow sills). I like how it’s really easy to clean/empty out.

Incentivized Review

Helpful?

reply from Epro Team

Dear Joe, We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met. Customer Service

Mar 6, 2024

Miller

2 out of 5 stars review

Verified Purchase

No

I was disappointed with the vacuum. It is lacking in suction power.Miller

Helpful?

reply from Epro Team

Hello, this is Crystal with customer service. We’re so sorry that your experience did not match your expectations. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would please give us another chance. Please email service@eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues.

Nov 24, 2023

Pbott

1 out of 5 stars review

Verified Purchase

Weak vacuum

Runs out quickly and does not vacuum well at all. I’m returning the one I bought.

Helpful?

reply from Epro Team

Dear Customer, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We would like the opportunity to investigate your feedback further and apologize for the issue you are having returning your item. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to get you a replacement and get the issue resolved immediately. Sincerely, Customer Support

Dec 14, 2023

Amanda

1 out of 5 stars review

Verified Purchase

No suction

Suction is poor. Doesn’t really work.

Helpful?

reply from Epro Team

Amanda,Thank you for sharing your feedback. We are sorry to hear that you are not satisfied with the suction of your new vacuum. We would like the opportunity to investigate your feedback further. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Denise

Jul 4, 2024

Amy

5 out of 5 stars review

Verified Purchase

A functional must have piece

I love my cordless hand vacuum. I use it everywhere around the house and in my car. Best purchase in a while.

Helpful?

reply from Epro Team

Hello, this is Denise with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Nov 10, 2024

Dan

3 out of 5 stars review

Verified Purchase

Pro select vacuum review.

It’s pretty good. Has 2 power settings. I always use the high power because the vacuum is not real powerful. It’s convenient but could be stronger.

Helpful?

reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.