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Customer reviews for ePro Select Slim Cordless Handheld Vacuum with Charging Dock for
ePro Select Slim Cordless Handheld Vacuum with Charging Dock
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4.1 out of 5 stars
stars662 ratings307 reviews
  1. 5 stars62% (410)
  2. 4 stars12% (78)
  3. 3 stars9% (62)
  4. 2 stars6% (40)
  5. 1 star11% (72)
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Showing 281-290 of 307 reviews
Sep 1, 2024
Chandra
1 out of 5 stars review

Don't waste your money!

Vacuum will not run for more than 30 seconds at time.

Helpful?6N01HRAV7SKS13625607747
reply from Epro Team

Hello, this is Crystal with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 1-888-858-9100.

Nov 5, 2023
jomelo
1 out of 5 stars review

Junk.

Very disappointed in this vac. Design is nice but performance is very poor. Absolutely would not recommend this product to anyone. Will be returning to Sam's Club

Helpful?6N01HRAV7SKS13625607747
reply from Epro Team

Dear Customer,We apologize that our product did not meet your expectations. Please feel free to reach out to service@eproselect.com or call our team at 1-888-858-9100 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Sincerely, Customer Support

Nov 16, 2023
Kat
1 out of 5 stars review

Maybe Mine Defective?

Maybe mine is defective, but I can only vacuum for a few minutes (tops 3) and then it turns off. I try to turn it on again and it will only work for a few seconds. Disappointed in its performance.

Helpful?6N01HRAV7SKS13625607747
reply from Epro Team

Dear Kat, We’re so sorry that your experience did not match your expectations. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would please give us another chance. Please email service@eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. Sincerely, Customer Service

Aug 8, 2024
Misty
1 out of 5 stars review

VERY POOR VACUUM

I purchased this during the 3 days doorbusters sale in July with $30 off. I was so excited to get this little vacuum, but have been sadly disappointed. The first one wouldn't even charge AT ALL. Sam's sent me a replacement and while it does work in low mode only the moment I switch it into boosted mode within seconds it goes off completely. It is suppose to operate 20 mins in regulat & 10 mins in boosted for each fully charged period.

Helpful?6N01HRAV7SKS13625607747
reply from Epro Team

Hello, this is Denise with customer service. We’re so sorry that your experience did not match your expectations. This is on us. We very much appreciate you taking the time to leave us feedback and would like to make things right. Please email us at service@eproselect.com or call us at 1-888-858-9100 so that we can resolve the issue promptly.

Oct 10, 2023
Angela
5 out of 5 stars review

Great Vacuum

[This review was collected as part of a promotion.] I received this yesterday and wasn't sure that I would use it that much but after charging it and using it today, I LOVE IT!! It is SO easy to use, cleans up easily, has several useful attachments and with it being cordless-it works like a dream!

Review from ePRO
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Aug 14, 2024
Darth Bane
2 out of 5 stars review

Trash

12 minutes of battery life on a full battery, suction isn't something spectacular or anything, I mean it's passable so then again, what on the shelf isn't just passable these days? I would not buy this, I returned mine and I recieved mine on sale so the problem must be for real to take it back at half the price.

Helpful?6N01HRAV7SKS13625607747
reply from Epro Team

Hello, this is Denise with customer service. We’re so sorry that your experience did not match your expectations. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would please give us another chance. Please email service@eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues.

Dec 27, 2023
Teerock
1 out of 5 stars review

Weak Suction

Very Very Weak Suction

Helpful?6N01HRAV7SKS13625607747
reply from Epro Team

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We would like the opportunity to investigate your feedback further and apologize for the issue you are having. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Denise

Sep 29, 2023
JayC
5 out of 5 stars review

Recommended

[This review was collected as part of a promotion.] I recommend this for pet homes and people with allergies. Great suction, bagless dirt and fur collection, battery lasts a long time.

Review from ePRO
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Sep 29, 2023
Jeff56
5 out of 5 stars review

More ways to clean

Most people buy a vacuum just for their floors and rugs, this one does so much more with all the tools it comes with and how easy it is to change them for every need.

Review from ePRO
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Sep 28, 2023
Sarah27
5 out of 5 stars review

Sleek and small

[This review was collected as part of a promotion.] I keep it powered up in its charging stand and it never lets me down when I need it for quick pick ups.

Review from ePRO
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