Customer reviews for ePro Select Slim Cordless Handheld Vacuum with Charging Dock forCustomer photos









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Not great suction power
Unfortunately it doesn’t have great suction power and when you select Max it only works for 10-15 seconds before shutting off. I was disappointed
Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at our new toll-free number 877-858-3776.
The Best
Now this is the best. Quicker picker Upper! Keeps you from having to bring out the big vacuum. Turn it on Max and Baaaaaaaaaaaaby! You can clean up so quick, especially in those little corners. I wish I had caught the sale in them again and grab a bunch for Xmas gifts. If this goes in sale for 39.98 again, I'm cleaning the shelves. Now, keep it in the corner somewhere and keep it on charge and it's always ready for those quick cleanups. Let me tell you, that fro t door rug where everyone wipe their feet before entering, that can be cleaned up so quick with this powerful little vac. And when you're blow drying your hair in bathroom and hair goes everywhere, use that mighty mouse vac and in 1 minute you're done! Don't sleep on this cute, slim, powerful, little vac! And you're welcome!!!
Dear Customer,Thank you so much for taking the time to leave us this great review. We are glad to hear that your experience and satisfaction has been met. Customer Service
Handy Gadget
We purchased this item in Oct 2023. Is used almost daily for small clean ups, as crumbs, small items on floor, counters, and desk, etc. This is not meant to be heavy duty, and must be cleaned as others have mentioned. With a small dog and messy husband, I am so glad we purchased it!!
Hello, this is Denise with customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met.
Junk
Stopped taking a charge after one month. Company wants you to contact hem first with warranty issues instead of going to Sams. Did that, Company responded quickly, made promises, but failed to ever deliver a replacement. I do not recommend this product or company.
We apologize for the issues you are having and would like the opportunity to investigate your feedback further. Please could you contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible.<br />Denise
Great Customer Service
I have had this vacuum for 6 months now and use it daily. I have to clean/wash/ dry the filter about once a month or it stops working but the maintenance is easy. After 6 washes the filter is starting to wear a bit. I contacted customer service and they were the best customer service I have interacted with in a long time. They got me set up with a new filter very quickly. This vacuum was on sale for $40 around mid-October 2023. It replaces my dustpan for 95% of what I would use a dust pan on and my allergies don't get triggered like when using a dustpan. I still need a dustpan for broken glass and metal items though and a dustpan can't get to vertical areas whereas this vacuum is small enough for dusting. For washing, I tap the filter while dry into the outside garbage bin, spray with dawn power wash, scrub lightly with a soft cleaning toothbrush, rinse and let dry completely.
William, <br />Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you have enjoyed your vacuum and that the customer service you received was top notch. Our team works hard to ensure every customer has a memorable and satisfying experience, and it’s rewarding to know we hit that mark with you. Your feedback is truly valued and serves as motivation for us to continue delivering the best products and service. We look forward to welcoming you back and exceeding your expectations again in the future! If there’s anything more we can do for you or if you have any suggestions, please don’t hesitate to reach out! <br />Crystal
Loved at first
Loved this vacuum after the initial purchase. It's lightweight. The price was great! I actually ordered a second as a Christmas gift. However, after 2 months of use, it no longer will run on higher speed/suction. It turns off 10 seconds after pushing button. It will still work at normal power however I don't feel like it's powerful enough. I'm disappointed 😞
Hello, this is Denise with customer service. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.
Product does not stand the test of time!
I purchased 2, one for my parents and one for myself and both stopped recharging at about the one month mark. Both only used for light household work. We tried everything the manual suggested and nothing worked. As previous customer stated, the manufacturing company told me to return them to Sam's Club and Sam’s Club refused to take them back because we had disposed of the boxes and told me to return them to the manufacturer. Bottom line is that I ordered from Sam's Club, Sam's Club received my payment and we received faulty equipment that is not returnable to either Sam's Club or the manufacturer.
Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 1-888-858-9100.
Little vaccum that couldnt
I wanted to love ,bought 2 for the cordless lightweight ease of use. Too bad its a pretty piece of junk ! Cant suck debris off log counter , carpet floor or especially my car mats. Great concept terrible follow through. Hate and wish never bought. Sams should give money back for this epic fail.
Ralph,Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please email us at service@eproselect.com or call us at 1-888-858-9100 so that we can resolve the issue promptly. Denise
TRASH!
This is the worst vacuum I have ever owned. The little flap on the inside falls off inside the canister and the dust falls out. When you can get it to pick up dirt, it spits it back out on the floor as if nothing holds the dust inside. The rubber gasket falls out of place too. The charger only works sometimes. I bought two of these. They both did the same thing! It is trash! What a shame because it is cute! Flawed and not worth $15!
Hello, this is Denise with customer service. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.
Verified Purchase
Handheld cordless vacuum
So far I like it. The weight is good and it is fairly manuverable.
Hello, this is Crystal with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.