Ordered on December 3 to prepare for family visiting. It’s arrival date was supposed to be December 12th. It’s now the evening of the 13th and it still hasn’t even shipped. Contacted customer service and they said someone would get back to me in 3-5 days. I wish there was an option to cancel my order at this point so I can go to a local store and get a rug.

I bought the large size rug thinking I had found the perfect solution for my 2-dog home. Alas, it is incompatible with my washer (a large capacity with no agitator). If I did manage to cram it in there, which I tried mightily but wasn’t able to do, there would be no space left for it to move around to agitate. And while it’s easy to lift when rolled up, it becomes bulky and heavy when unrolled and trying to lift into washer (I tried). Not to mention how heavy it would be when it’s wet. It needs to be taken to a laundromat industrial washer, which in my book cancels any convenience of having a machine washable rug. Secondly my vacuum, even on the least suction setting, still lifts the rug up off the floor and sucks its edges into the vacuum, requiring that I finagle the vacuum by lifting it and setting it onto the middle of the rug to avoid sucking up the edges. On the up side, the rug is pretty and very soft. Just understand it will be difficult to vacuum and will require a trip to the laundromat (with plenty of muscle) to wash it.

Item came damaged. Parts of the plastic were ripped, which led to dirt spots. Tried washing it, and two new problems arose! One corner was completely frayed, and it won't dry!! It went through two delicate cycles and barely dry. I had to put it outside, hoping it will dry so I can return it to the store. I was really hoping this would work for my busy house.

This rug is extremely soft and gorgeous. It is very thin for a rug. I cannot run the vacuum/shampooer on it because the rug cannot withstand the suction. It is supposed to be washable, but I think it is too big for a residential washing machine. I will take it to a laundry mat if I decide to wash it. It is pretty and feels great on bare feet. I am keeping it in place, but I don't think I would buy it again.

It’s not a great rug honestly. I was really hoping it would be but it is very thin which I understand that’s so it can be washed but it’s annoying because it moves all over the place even with furniture on it. You can’t vacuum it with a regular vacuum because it gets sucked up. When I washed it it almost broke my washing machine and I had to wash it twice because it kept getting balled up and not clean and it smelled really bad. I eventually gave up because I didn’t want to break my washer.

Cute and soft. Can NOT vaccume it. Washing is a pain as its HUGE. If you dont want or need to clean it, id say , do it. BUT just beware. This needs to be recalled and its not durable. I have 5 kids and 2 big dogs and this was supposed to replace a rug and now i have to figure out what to do with it.

I just received this rug in the Blue Grey color. The blue is a bright blue, almost turquoise color. I like it. It is not thick or plush, I believe that is what allows it to be machine washable. But the rug is soft and my young boys enjoy rolling on it. This is used in our den, it is a little too flimsy for me to personally use in my main living room. For the price I would recommend, just understand it is not thick.

This rug is in our livingroom. First I'd like to comment on "its washable" It is but not for the average washer. It's just too big! It'll fit in a washer at the laundromat. I'm disappointed. The lighter area around the edge gets dirty quickly! I tried using my crosswave but it didn't work bc the carpet is so thin, it was being sucked up! Make sure you have a solution for cleaning before purchasing. I'm kind of regretting this one!

We bought this rug back in January and followed all the instructions on how to properly clean it. This proceeds to break our washer and dryer at the same time. Our dryer we were able to fix but the washer was going to cost $800 to fix so we ended up buying a new one.

I love the look and feel of this rug but I cannot vacuum it which is terrible when you have pets and children! I don’t want to wash it all the time, I literally just want to get the loose dirt off of it and can’t. I have tried 2 different vacuums and neither will work. It cuts my suction off every time.