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Customer reviews for OFFLINE-Member's Mark Hotel Premier Collection Bed Pillows, Assorted Sizes Set of 2 for
Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
6,109 ratings2,221 reviews
  1. 5 stars70% (4,266)
  2. 4 stars12% (710)
  3. 3 stars7% (447)
  4. 2 stars4% (255)
  5. 1 star7% (431)

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Showing 71-80 of 2,221 reviews
Jan 23, 2019
Reviewer name: Ballamama
2 out of 5 stars
2 out of 5 stars review

Doesn’t Last

I purchased these after sleeping on the standard size at my mothers house. Ordered king size for my bed at home. They arrived as described, were exactly what I had remembered from the stay at my moms house. However, within a month of daily use my king size pillows are now flat. I’m not sure if it’s the king size or my moms guest room doesn’t get daily use, but I’m now disappointed with my purchases of these pillows. Would not recommend for daily use. Great for occasional use though!

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Jan 16, 2019
Reviewer name: 1HopAlong
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

One Pillow Flat, the other great!

I have bought these pillows before in the past about a year or so ago. I actually loved these pillows. Problem is, this time around, when I opened the pillows up and used them the first night, one pillow was flat and the other nice and plumpy as I have come to count on. I wish I would have taken them back to the store, even though I ordered them online. I know the quality is better than what I received, so I know that these are good pillows that last me about a year total. I hope that they improve them because I know that in the past, I was a happy customer. Hence why I was purchasing them again. I bought 8 pillows last year, and this year two. I had plans to replace all of those 8 pillows but currently I'm not sure if I want to replace them all with these pillows. I order online because I'm disabled, so returning them isn't that easy.

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Dec 1, 2017
Reviewer name: Jodie347
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful pillows

I've bought these pillows before from SAMs club, they are really good high quality pillows for the price and they don't flatten or get lumpy like other more expensive pillows,I've bought in the past. Plus when they do finally get too flat to use I don't feel guilty reordering new ones. I hope SAMs club continues to always stock these pillows in the future.

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Sep 2, 2022
Reviewer name: SadieSandwich
1 out of 5 stars
1 out of 5 stars review

Not the same pillow - completely changed

These are not the same pillows and same amount of stuffing as they’ve always been. I have been buying these for years and recently they have changed. They have reduced the amount of stuffing to be completely flat in a month or two, probably another gimmick to increase profits. Pillows are just like any other flat pillow now. Not worth the money.

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Nov 27, 2024
Reviewer name: LM
1 out of 5 stars
1 out of 5 stars review

Very flat and uncomfortable

These are extremely flat and have no fluff. I bought some of these pillows a few years back and they were wonderful. Have bought more twice since the first pillows I'd bought and both times they were so flat and uncomfortable to the point where I get headaches from them. I'm not going to take anymore chances in these in the future.

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Sep 7, 2020
Reviewer name: George1971
5 out of 5 stars
5 out of 5 stars review

Finally, A Good Quality Pillow For The Money

I don't know what $100 pillows are like. I just can see spending that kind of money on a pillow. That said, I am willing to spend under $20 for what looks like a decent pillow. I've tried many in this price range, and they range from OK to terrible. Most being terrible. This pillow two pack has exceeded my expectations. Often I need two pillows with cheap pillows, but not with these. I only need one with this pillow. If you need nice pillows that are supportive and bounce back, yet not too firm buy "Hotel Premier Collection". I'm going to buy more because I think they're worth it.

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Jan 3, 2021
Reviewer name: cfisher8
1 out of 5 stars
1 out of 5 stars review

Fell flat on expectations

I wanted to love the members mark pillows but after just a few short weeks they’ve gone completely flat. Trying to fluff these back up is a total pain and is more visual than substantial—as soon as you lay your head on them it’s flattened again. Maybe my massive brain weighs more in the pillow

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Jan 28, 2023
Reviewer name: Marti
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not the memory foam you expect

Description doesn’t describe these pillows. I don’t understand why these pillows are called memory foam because the pillows seem to have nothing to do with memory foam. Perhaps the term “cluster” compensates for the pieces of foam that make up the pillow. Unfortunately, I recommend these as a don’t buy.

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May 30, 2025
Reviewer name: Signature Moves
1 out of 5 stars
1 out of 5 stars review

Not like before.

These pillows used to be everthing wonderful. Now they're mostly air and thin teddy bear stuffing. They don't hold their form or have weight like they used to. You might do ok with 4 of them double sacked, but one at a time, no good. You cannot elevate your head or prop yourself up in bed with these.

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Apr 30, 2023
Reviewer name: Paul
1 out of 5 stars
1 out of 5 stars review

Falls flat

I bought a set of these pillows about 5 years ago and they were great pillows. Good support, fluffy, durable, but after that long they were looking a little dingy, so I bought a new set. The new set did not live up to the old ones at all. After only a week of use they were flat and uncomfortable. I decided I had gotten a bad batch, so after a month of uncomfort I bought another set. The second set fell flat and lifeless after a week or two as well. Sam's change back to the old manufacturer or the old materials, please.

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