When my Daughter received the pillows, 1 of the pillows was busted open at one end and the fiber filling was spilling out. They were not expensive enough to send back.

I saw all the reviews on here and decided to give these a try but they’re awful. Super still, too big and all around uncomfortable. Might be good for a back sleeper but definitely not a side sleeper. Waste of money.

The Hotel Luxury Reserve Collection had a smooth soft cover.These Hotel Premier Collection have a rough cover that can be felt through a pillow case.Dont know why the changes were made to a previously great pillow.

I have purchased these pillows many times over the years, they used to be fantastic, but the quality has really gone downhill. I woke up almost everyday with a headache, threw them out. I would no longer recommend

I have never had a bad experience with these pillows. However, this last purchase of pillows was horrible. They seams came apart, the filling came out, and the ones that didn't have that issue clumped up. This was all within a few months time.

Bought these pillows for years and loved them. They were of great quality, lasted so long (literally 12+ months)! I just bought new ones a month ago, and they’re already flat/lost support and need to be replaced. Very disappointed.

I have bought these pillows for years and they were great. Last ones I bought went flat very quickly. I washed them to refluff them like I always have before, one doubles in heighth and the other went flat can’t use either one. Very disappointed

These used to be great and last for years. But I've been 3 sets in the last 2 years. These are not as good of quality as they were 4 to 5 years ago. They go flat fast. Cannot recommend them anymore. They are like Walmart pillows. Such a shame.

I have bought these in the past and i liked them but the last ones i bought are not of the same quality but just as expensive. They lose their shape real fast and are flat.

I like firm and these are far from. Kind of a big let down, I was so excited and looked so nice, got them in the cases and my head sunk right in. So I'd have to sleep on the very edge to solve the problem. I sleep with two pillow and now this is my bottom pillow and my old ones are still firmer than these new ones so I'll use them, I need to be propped up so it all works out in the end but still a let down their nice if you don't mind soft pillows.