Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for OFFLINE-Member's Mark Hotel Premier Collection Bed Pillows, Assorted Sizes Set of 2 for
Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,078 ratings2,481 reviews
  1. 5 stars69% (4,863)
  2. 4 stars12% (846)
  3. 3 stars7% (529)
  4. 2 stars4% (310)
  5. 1 star7% (530)

Member photos

  • +32 images
Sort by |
Showing 1,661-1,670 of 2,481 reviews
Mar 3, 2022
Celestial
3 out of 5 stars review

What happened?

I have been buying these pillows for the last two years. Recently, something has changed. They aren't nearly as firm as they used to be. They are very soft and don't support as much as they used to, as if they reduced the batting inside or something. I wish they would go back to the old formula.

Helpful?7IFZ4JBDUS9213624305794
Jul 9, 2021
NaNa Bear
5 out of 5 stars review

Verified Purchase

Great pillows

Super full and firm

Helpful?7IFZ4JBDUS9213624305794
Aug 8, 2023
dbbie
1 out of 5 stars review

cheap is cheap

should have know better. You get what you pay for. My "luxury pillows" have threads hanging, seams sewn on the wrong side, no filling in the corners, puckered seams and the fabric it ruff at best. Extremely disappointed. Didn't expect perfection but come on don't label it luxury if you can't sew a simple straight seam. The piping in the gusset doesn't even go completely around the pillow. Might work for a sham on display but won't be using.

Helpful?7IFZ4JBDUS9213624305794
Nov 20, 2020
NA
1 out of 5 stars review

Verified Purchase

To firm....

To firm

Helpful?7IFZ4JBDUS9213624305794
May 22, 2019
MysteriouslyMyself
1 out of 5 stars review

Worse pillow ever!!

If I could give them zero stars I would!! The first couple of nights I thought I found my dream pillow until it starts to take form of how you place it to sleep and it keeps that form. There’s no fluffing this pillow, once there’s a form to it it’s there for life. I’m a pillow hugger, that doesn’t mean I hug the pillow the same way each night and would like the option to conform these to my side sleeping for each night. I don’t like having to figure out how I held it previously to get a good nights rest. Also, if you sweat just a little the stuffing gets really hard making it even harder to conform to a good position. All in all, don’t buy if you want a good restful sleep!!!

Helpful?7IFZ4JBDUS9213624305794
Mar 13, 2023
C2C
1 out of 5 stars review

Quality sacrificed for price

We have been buying these for years, about a pair a year. Then the pair lasted 6 months. Now on the pair we purchased 2 months ago, the seam in one pillow ripped out the first week and now the second pillow has broken down into lumps making it impossible to sleep on. The price has always been about the same, but the quality has fallen to an unacceptable level.

Helpful?7IFZ4JBDUS9213624305794
Jan 6, 2022
CillyLilly
2 out of 5 stars review

Not Machine Washable

We absolutely loved these pillows until it came time to clean them. We followed the care instructions to a T and when we went to remove them from the washer they were ripped open and stuffing was everywhere. We are really disappointed because they were really comfy to sleep on.

Helpful?7IFZ4JBDUS9213624305794
reply from Supplier Response

CillyLilly- We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

May 17, 2025
Tyrone
5 out of 5 stars review

Verified Purchase

Soft and affordable

Was great

Helpful?7IFZ4JBDUS9213624305794
Jul 31, 2025
Great price
5 out of 5 stars review

Verified Purchase

Hotel quality

Very nice and firm.

Helpful?7IFZ4JBDUS9213624305794
Jul 15, 2025
JDB
3 out of 5 stars review

Verified Purchase

Hard pillow

Too hard

Helpful?7IFZ4JBDUS9213624305794