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Customer reviews for OFFLINE-Member's Mark Hotel Premier Collection Bed Pillows, Assorted Sizes Set of 2 for
Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,095 ratings2,485 reviews
  1. 5 stars69% (4,874)
  2. 4 stars12% (847)
  3. 3 stars7% (529)
  4. 2 stars4% (312)
  5. 1 star8% (533)

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Showing 1,011-1,020 of 2,485 reviews
Feb 24, 2022
Lisa84
3 out of 5 stars review

Decent for guest room

I bought 4 of these, 2 to add into our master bedroom, and 2 to add to the guest room in case they wanted extra pillows. They appear very soft and comfortable and our family members who spend a weekend with us and used them said that they were great. However, we have been using them in our master bedroom as well and have noticed that while they were originally fluffy and comfortable, they have become MUCH more flat VERY quickly. Overall, I'd say these are a valid option for a rarely used guest room, but not something I'd recommend for every day use.

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Jun 2, 2022
tfoxy
1 out of 5 stars review

Horribly uncomfortable and poorly made.

Returned. First, these pillows are so over-stuffed that it’s like resting your head on a cement slab. I figured I would suck it up and use them for shams or something. The second thing and complete dealbreaker was one of the finishing seams popping open and stuffing coming out.

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Feb 6, 2022
Alannav
1 out of 5 stars review

Quality went downhill

I decided to repurchase after 2 years of having these exact pillows. These pillows now are completely flat after 2 weeks. Quality has changed and I’m completely disappointed. The old one still had firmness just knew it was time for new ones. Today I’m going somewhere else to get new pillows yet again. These are only good for a sham because they won’t be slept on!

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May 26, 2024
NONE
1 out of 5 stars review

Pillows ordered

I ordered ON line for Queen and King size; and says it is in progress and delivery LAST Thursday; dah! Still waiting and says at Shelby location out of stock but in stock in Madison Heights and other stores. WOULD like you to take effort to either Fill my order or tell me to shop elsewhere for Firm Pillows. You also don't show when I purchased the ones from you the last time.

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Aug 8, 2021
MHER86
5 out of 5 stars review

King and Queen

We have queen and king sized mattresses, bought the king sized pillows first and they quickly became a favorite. Bought the queen and we're just as impressed. They are just the right amount of soft and firm and they are breathable (very important for some of us with hyperhidrosis). We've bought more expensive, gel infused, cooling and all sorts of other comfort claiming pillows before, but these are by far our favorite.

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Jan 14, 2019
ZUESS
5 out of 5 stars review

Great purchase..!

Best all around pillow I've ever bought. I've bout pillows that cost $100 each and these ones from Sam's where only $7.50 each. I lay my head down and almost fall asleep instantly where with my other ones I take an hour or so to crash out. We are buying 2 more sets as spares incase they quit selling them. We highly recommend this product.

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Apr 16, 2023
Nici
3 out of 5 stars review

Guest Room Maybe

I bought these pillows Jan. 2023. The first month they were pretty good pillows, although one pillow was softer or not as firm as the other. By the second month I noticed both pillows were starting to go flat and not as firm. The original pillow that already not as firm was to soft that I couldn’t even sleep on it. It was so soft I could tell immediately when I laid my head on it. By March both pillows were uncomfortably flat and soft I wasn’t sleeping very well. We’re in the middle of March and I’ve already replaced both pillows. They may work ok in a guest bedroom, but I wouldn’t recommend for everyday use. Honestly I wouldn’t purchase again, but if your looking for something cheap/affordable they’ll do the job.

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Jun 19, 2021
jma
5 out of 5 stars review

Best Pillow Ever!

I have bad back, neck and shoulder pain waking up every morning. Tried many pillows, buying it from different stores to online.. even trying orthopedics pillows that are expensive, but none work. I decided to try this pillow after reading reviews on it… and OMG!!! My morning pains went away! I am a side sleeper and this pillow does it it. It is firm but yet soft and it keeps its shape. My 5 year old love it so much she ended up taking the 2nd pillow. I will purchase again! Great price for 2 pillows with great Quality!!!

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May 21, 2018
lisastl
5 out of 5 stars review

Great pillows for a greater price!

I have been looking for a comfortable pillow at an affordable price for years. I have finally found them. I looooooove these pillows! I like the feel, comfort and right amount of support they provide. So long for the memory foam, bamboo, and other pillows that I've bought in the past . I am going to buy more Hotel Premier pillows for my spare bedrooms. Even my picky daughter bought some and loves them too. The price is worth the try!

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Oct 26, 2021
hrinker90
1 out of 5 stars review

Pillows have changed

I’ve been buying these pillows for a couple years, and they were great! Just bought a couple at the end of September and the seam on the end is now very poorly stitched on the new ones. After one night of sleeping on the pillow, the end busted open. Won’t be buying these anymore…

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reply from Supplier Response

Hi hrinker90--We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca