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Customer reviews for OFFLINE-Member's Mark Hotel Premier Collection Bed Pillows, Assorted Sizes Set of 2 for
Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,095 ratings2,485 reviews
  1. 5 stars69% (4,874)
  2. 4 stars12% (847)
  3. 3 stars7% (529)
  4. 2 stars4% (312)
  5. 1 star8% (533)

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Showing 1,001-1,010 of 2,485 reviews
Mar 21, 2025
czi
3 out of 5 stars review

I bought two of the king sized pillows for staging my house. They are what they are: very inexpensive pillows with poly fluff that will flatten quickly (if you use them, lol). You can buy better, but you won't buy cheaper. My complaint is that no matter how I tried, they DO NOT measure 36" long. More like 34".

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Oct 3, 2022
Lovee M
3 out of 5 stars review

Comfortable Until They Flatten

Really loved the pillows! Ordered a second set after one of the pillows started losing its fluffiness…Thought it was from my heat flashes at night. Didn’t realize after reading the reviews that this is what the pillows do after a short period of time.

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Jan 22, 2024
AMT842
3 out of 5 stars review

Flatten Quickly!

I was hoping the neutral/negative reviews were wrong, but I had the same experience. It's a shame considering they seem so fluffy & supportive at first, but that doesn't last long. Now I'm waking up with knots & sore spots in my neck about half the time

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Feb 24, 2022
Lisa84
3 out of 5 stars review

Decent for guest room

I bought 4 of these, 2 to add into our master bedroom, and 2 to add to the guest room in case they wanted extra pillows. They appear very soft and comfortable and our family members who spend a weekend with us and used them said that they were great. However, we have been using them in our master bedroom as well and have noticed that while they were originally fluffy and comfortable, they have become MUCH more flat VERY quickly. Overall, I'd say these are a valid option for a rarely used guest room, but not something I'd recommend for every day use.

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Oct 26, 2021
hrinker90
1 out of 5 stars review

Pillows have changed

I’ve been buying these pillows for a couple years, and they were great! Just bought a couple at the end of September and the seam on the end is now very poorly stitched on the new ones. After one night of sleeping on the pillow, the end busted open. Won’t be buying these anymore…

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reply from Supplier Response

Hi hrinker90--We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Jun 5, 2022
Kelly
2 out of 5 stars review

Not as good as they used to be

I have been buying these pillows for the last five years or so and have always been pleased with them until this last purchase. I bought 4 this time and one of the ones I got was almost completely flat (although it didn't look like it in the package). It's possible I just got a "bad" one, because the others seemed fine, but I've read several other recent reviews that were similar so it sounds like there could have been a sacrifice in quality to keep the price point low.

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Feb 6, 2022
Alannav
1 out of 5 stars review

Quality went downhill

I decided to repurchase after 2 years of having these exact pillows. These pillows now are completely flat after 2 weeks. Quality has changed and I’m completely disappointed. The old one still had firmness just knew it was time for new ones. Today I’m going somewhere else to get new pillows yet again. These are only good for a sham because they won’t be slept on!

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Jun 19, 2021
jma
5 out of 5 stars review

Best Pillow Ever!

I have bad back, neck and shoulder pain waking up every morning. Tried many pillows, buying it from different stores to online.. even trying orthopedics pillows that are expensive, but none work. I decided to try this pillow after reading reviews on it… and OMG!!! My morning pains went away! I am a side sleeper and this pillow does it it. It is firm but yet soft and it keeps its shape. My 5 year old love it so much she ended up taking the 2nd pillow. I will purchase again! Great price for 2 pillows with great Quality!!!

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Jun 2, 2022
tfoxy
1 out of 5 stars review

Horribly uncomfortable and poorly made.

Returned. First, these pillows are so over-stuffed that it’s like resting your head on a cement slab. I figured I would suck it up and use them for shams or something. The second thing and complete dealbreaker was one of the finishing seams popping open and stuffing coming out.

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Jan 14, 2019
ZUESS
5 out of 5 stars review

Great purchase..!

Best all around pillow I've ever bought. I've bout pillows that cost $100 each and these ones from Sam's where only $7.50 each. I lay my head down and almost fall asleep instantly where with my other ones I take an hour or so to crash out. We are buying 2 more sets as spares incase they quit selling them. We highly recommend this product.

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