[This review was collected as part of a promotion.] I recently got the opportunity to product test a Stearns & Foster Lux Estate Firm Pillowtop - Queen size mattress. I can honestly say, both my husband and myself are sleeping much better. We have had this mattress for a week now, and I waited until now to write the review because I wanted to give the mattress a fair and honest review. We have purchased several foam mattresses over the last 15 years, so it has been a while since we've slept on a mattress with springs. We have been talking about upgrading our mattress again, due to our mattress sinking and not allowing a full nights rest for either of us. When I was contacted to product test a Stearns and Foster mattress we jumped at the opportunity. I was going into this trial a little nervous about it being a firm pillow top, as usual I like softer mattress. However I have to admit, I am very pleasantly surprised at how comfortable and supportive this mattress is. My husband is thrilled that he no longer wakes up several times due to me changing positions. We both have noticed our sleep quality and morning pain has greatly improved. Although I do think I would enjoy the feel of a medium to soft pillow top, and my husband would prefer a little more cooling, we both agree this is the best mattress we had had in quite some time. One thing that really surprised us both is how high this mattress is. It definitely sits a lot higher on our bed than any of our old mattresses. I kind of have to hop into bed, but I'm a people mc nugget, so I'm used to things being to high for me.

At first I thought this was the most comfortable mattress ever. Then I had one delivered and snapped out of it. When you first lay on it, it's soft and comfortable. About an hour or so into your sleep, you discover you are in a hot gully. The memory foam holds the heat and if you sleep warm to begin with, as I am, this will drive you nuts. Also, since they use a lot of memory foam in this mattress, the off-gassing goes on for more than 2 weeks - and that's with fans going and windows open on a cool day. If any of this is a problem for you, move along. I swapped this out and got something else. It's a shame, too. Except for the glue spot on the side of the mattress (which at this price point should not have been there), it seemed like it was made well.

My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

As advertised. Very comfortable. First new mattress in 30 years, and what a difference. Quality in workmanship is self evident and the comfort it provides is amazing. The registration process was clear and easy to manage. All around a great experience with this bed. Sales personnel were easy to work with, and no pressure what so ever. Very knowledgeable and able to answer all of our questions prior to purchase.

Big improvement over the beauty rest black. Back pain reduction

My family has been buying Sterns & Foster for generations, Excellent Quality and last a long time.

So far no complaints. Have had it about a week and waking up with no arm or neck aches.

I find it incredibly hot and not easy to change sleep position. The edges are sloped and you feel like you're sliding off when sitting on the edge of the bed.

The mattress is only a few months old and already sags over an inch in middle. Company will not do anything about it cause it has to sag at least 2 inches. Thousands of dollars down the drain! Save your $$ and go a different route.!!

The mattress is wonderful and the most comfortable mattress I've ever slept on. I normally toss and turn but this supports while being comfortable. I would definitely recommend this!