Purchased this product because of reviews, Seems to be great quality however mattress is anything but firm. I sink when I sit on this mattress, not back supporting at all as described. The base is GREAT quiet & no problem at all, mattress I can't say the same about.

This is the BEST decision we ever made, bed wise! It's SOOO wonderful, comfortable, soft, amazing, don't want to get out of in the morning's. I can't tell you enough about how this bed has helped me!!! I know they are pricey, but worth every cent! If you have any problems sleeping, go get one today!!! It will take a little bit to get use to, then.....AWWWWW........

I've now had my mattress 7 months and it is NOTHING like it was at the store. When I tested the mattress at the store it was like sleeping on a cloud. I fell in love. My mattress is somewhat firm and now has a dip in the middle. Super uncomfortable and I wake up stiff and sore every morning and get the worst sleep. I do not recommend this mattress.

I love this bed. Its perfect for me. I sink into it, its supportive and I sleep like a rock. I have scoliosis so I need supportive but nothing firm as it worsens my pain. At first I didn't like the mattress but thats my fault. I had a mattress protector on it because I have a 9 month old who co-sleeps sometimes. A mattress protector is a given. She's my 5th kid. I know better then to not protect my mattress. Anyways, the protector I had on it at first was making the bed super firm. So firm that it felt like sleeping on the floor. I was very unsatisfied but I couldn't remove the protector until I could get a Tempurpedic one. However, my pain was just too much. I haven't had back pain like that in years. I was getting zero sleep. With a baby that wakes up twice a night to nurse, a deployed spouse and being in the Army myself, I need whatever sleep I can get to be restful and that was not happening. So desperation won and I removed the incompatible mattress protector. It was night and day. The mattress was so soft I sank into it and ultra comfortable while still being supportive. I sleep so well but then came the disaster. My infant got the flu and threw up all over my mattress. I was quick but it still got on the cover and down to the mattress. Luckily it wasn't much and dried very quickly since we live in a very dry environment. Plus, its winter and the heaters are running. Anyways, I learned my lesson and went and bought the tempurpedic adapt mattress protector. It works well but does firm up the mattress a bit but at least my mattress is protected and my back doesnt hurt.

I love it, my husband is still getting used to it. He is a big guy, outweighs me by about 100 pounds. That means he sinks down low into the foam and it can be a bit of a struggle for him to turn over and get out of bed. I, on the other hand, love settling into a cozy little burrow. I have arthritis in my back and I no longer have any difficulty getting comfortable and staying comfortable all night. As to the smell that the sales person was obligated to warn us about, we barely noticed it and it wasn't at all unpleasant.

It took 3 tries and a week to get our mattress delivered. By allowing us only to select the day and not the time window of our delivery we had to hope the first two attempts at delivery would miss our previous scheduled appointments. They didn't. Success came when we ended up with a Sunday delivery and since we ended up with an afternoon delivery window we could go to church before the delivery in the afternoon. Please allow your customers to select a day and time for delivery. Now we'll sleep on it.

Overall happy with the mattress, it was a warranty replacement for an old Contour Elite breeze. My one gripe is that it is SOOO hot. It retains a tremendous amount of heat under where we are laying. Wish we had paid the difference for the LuxeBreeze. The warranty on this product is great, though I don't feel the products quite live up to their extremely high price tag

When we moved to our new home nearly 5 years ago we bought a top of the line mattress that we were just never comfortable on. I swear you could feel the coils. We decided to go with a tempur-pedic. Pricey for sure, but my husband was having pain in his shoulders after surgery so we splurged. Our sales person Kay was amazing as she helped us find the right bed for us. A few weeks in and we sleep sound and wake up with no pressure point pain at all. Hips, shoulders, back and knees feel great!

We couldn't be happier with our new King-Split TEMPUR-LuxAdapt Medium Hybrid with TEMPUR-Ergo ProSmart Adjustable Base, and the exceptional service we received at Mattress Firm in Rockford IL. Our primary goal was minimizing motion transfer since I am a light sleeper and my husband comes to bed later than I do and moves around a lot. Having two Twin XL Prime mattresses together as one king bed is the perfect solution and an option we didn't even know existed! Now we can still sleep together AND both have a good night's sleep, each with our own remote to personalize our sleep position and various other options. (We also like that they have the flexibility to be used separately as two XL twin beds.) The Mattress Firm team in Rockford—Luis, Robert, and Vee, were all wonderful to work with. Even our delivery driver, Amador, was great. And we were encouraged to call or stop by if we have questions or need further assistance. Excellent buying experience from start to finish!

Only had it for a month so far, but the way it conforms to any position while giving support helps me sleep well, and help me wake up without the lower-back pain I have been experienceing. Just hoping the firmness with ease up since the firm model can be on the harder side.