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Customer reviews for Beautyrest Vaughn Mattress (Available in Medium, Firm, and Plush) for
Beautyrest Vaughn Mattress (Available in Medium, Firm, and Plush)
4.3 out of 5 stars
stars
97 ratings94 reviews
  1. 5 stars70% (68)
  2. 4 stars13% (13)
  3. 3 stars3% (3)
  4. 2 stars2% (2)
  5. 1 star11% (11)

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Showing 11-20 of 94 reviews
May 22, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Dents after 4 months

Dispointed. A sink dent/ hole in the middle where I sleep happened after just 4 months. I can’t even flip it upside down either. What a waste!

Helpful?70N7SRQLTU5C13623462810
reply from BeautyrestSleepExpert

Hi there, thank you so much for taking the time to review your Beautyrest Vaughn Mattress. Your feedback is valuable to us. We are sorry to hear about your experience. If your mattress has developed dents and is sinking, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help you get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.

Feb 16, 2026
Reviewer name: LAILA
1 out of 5 stars
1 out of 5 stars review

The mattress is sinking within months of use, I want to knoe if I can get a return or replacement

Helpful?70N7SRQLTU5C13623462810
reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Jul 24, 2025
Reviewer name: Wanda
1 out of 5 stars
1 out of 5 stars review

Middle of the mattress is higher than the sides of

I bought a beauty rest queen size mattress about 30 days ago. The mattress itself in the middle of it is higher than the sides of the mattress. So when you’re laying on it, you feel like you’re gonna roll off. It seems to be comfortable, but it’s just not even all over. You turned to your side and you feel like it’s just gonna roll you back over on your back because of the middle of the mattress is up higher. I would not recommend this mattress. Also, when you sit on the side of the bed, there’s no support in there.

Helpful?70N7SRQLTU5C13623462810
reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Jun 5, 2025
Reviewer name: Shopper regret
1 out of 5 stars
1 out of 5 stars review

What Pain!! (poor quality mattress/“service”)

I purchased this mattress and box spring set in May, 2025. This was supposed to be to replace a mattress purchased through Sam’s Club in 2022 which claimed to have a 10 year warranty. After having the mattress for three months, it developed many deep craters and showed the poor quality overall. Which also caused a vast level of health issues for my husband and me. After two years of hassle and sending picture after picture of the defective mattress they said they would not honor the warranty due to a “stain” seen on pictures that I sent in. I’m not clear on how a small stain would have ANY impact on the horrible quality of the mattress. Sam’s Club offered a partial gift card. With said gift card, I put it towards the purchase of this mattress. Since.I placed the order for the Beautyrest mattress, I have been told my single order has been cancelled four times- so far (from one order) and the delivery company (RXO) has made an appointment with me for a delivery. However, RXO continues to send texts about the delivery. When I get through to a rep, their representatives continue to tell me my order is cancelled. Why send a text if my order is cancelled?! When this was brought up to Sam’s Club, I was informed there are “internal issues with my order which caused it to be cancelled”. How does my order being placed “cause it to be cancelled”? Sam’s Club representatives have lied to me, they have passed the buck, and now I have taken a day off from work to wait for a delivery that will never arrive. If you have a choice - do NOT use Sam’s Club for your mattress purchase. If you value your health, sanity, and money - shop anywhere but Sam’s Club for a mattress.

Helpful?70N7SRQLTU5C13623462810
reply from BeautyrestSleepExpert

Hi there, we are sorry to hear about your experience with delivery and the warranty of your mattress. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Aug 10, 2025
Reviewer name: Heather
3 out of 5 stars
3 out of 5 stars review

I purchased this mattress at the end of May it is noe the beginning of August. There is a noticeable divot already where I lay and I feel like I'm going to roll out of the bed. I rotated the mattress this morning so it can at least wear evenly. However, it shouldn't be this worn down on one side after 3 months.

Helpful?70N7SRQLTU5C13623462810
reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your Sam's Club and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Jan 24, 2025
Reviewer name: Restless nights
1 out of 5 stars
1 out of 5 stars review

Sagging

I slept on the twin mattress one night and it was glorious. After night two i felt extremely tired in the morning. Night three i woke with a backache and headache. I pulled back my sheets and mattress protector and the middle of the bed is so caved in. Your body sinks in the middle. Worst mattress i ever purchased. Cant believe this had 5 stars. Impossible.

Helpful?70N7SRQLTU5C13623462810
reply from BeautyrestSleepExpert

Hi there, thank you so much for taking the time to review your mattress, we're sorry to hear that your Beautyrest Vaughn mattress is causing you discomfort. Our mattresses are backed with a 10-year limited warranty and Sam’s Club can walk you through a claim or offer guidance through their 100% Member Satisfaction guarantee. So for additional assistance please reach out to the Sam’s Club member phone number at 888-802-2948 so they can guide you from there. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!

Mar 2, 2026
Reviewer name: Tobias R
2 out of 5 stars
2 out of 5 stars review

Sinks in the middle

Started of good but after a month my wife and I started meeting in the middle every night. It’s a decent bed for a single person, but my wife and I like to sleep in the same bed

Review from Beautyrest
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Jun 13, 2025
Reviewer name: Cindy McKenzie
5 out of 5 stars
5 out of 5 stars review

Great sleep 😴

Great bed. Great price. Beautyrest Firm was just right for our back aches. I sleep sound & deep. Great price with Sam's discount too !!

Helpful?70N7SRQLTU5C13623462810
Sep 16, 2025
Reviewer name: Joseph S
5 out of 5 stars
5 out of 5 stars review

Still breaking it in

Only had for a week but so far its been great. I sleep hot and cant handle the full memory foam mattress. This one still has the memory foam but its nearly impossible to find one without. So far its still a lot cooler then others

Review from Beautyrest
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Mar 3, 2026
Reviewer name: Mohabeer S
4 out of 5 stars
4 out of 5 stars review

Just bought it

Going to test it out when my frame arrives

Review from Beautyrest
Helpful?70N7SRQLTU5C13623462810