Customer reviews for Beautyrest Vaughn Mattress (Available in Medium, Firm, and Plush)

Customer reviews for Beautyrest Vaughn Mattress (Available in Medium, Firm, and Plush) for

Beautyrest Vaughn Mattress (Available in Medium, Firm, and Plush)

Back to item details

4.4 out of 5 stars

stars94 ratings91 reviews

Write a review

Member photos

Sort by |

Showing 11-20 of 91 reviews

Jan 24, 2025

Restless nights

1 out of 5 stars review

Sagging

I slept on the twin mattress one night and it was glorious. After night two i felt extremely tired in the morning. Night three i woke with a backache and headache. I pulled back my sheets and mattress protector and the middle of the bed is so caved in. Your body sinks in the middle. Worst mattress i ever purchased. Cant believe this had 5 stars. Impossible.

Helpful?

reply from BeautyrestSleepExpert

Hi there, thank you so much for taking the time to review your mattress, we're sorry to hear that your Beautyrest Vaughn mattress is causing you discomfort. Our mattresses are backed with a 10-year limited warranty and Sam’s Club can walk you through a claim or offer guidance through their 100% Member Satisfaction guarantee. So for additional assistance please reach out to the Sam’s Club member phone number at 888-802-2948 so they can guide you from there. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!

Nov 21, 2025

Disappointed

1 out of 5 stars review

Deep dip appeared in firm version after 4-5 months

I purchased king sized firm for back pain. I loved it initially. Added a 1-inch padded (not foam) mattress cover for the perfect amount of cushioning. Sadly, about a month after the 100-day try-out period expired a 2"-3" dip developed. From one 150lb person. It's now 6 months after purchase and the dip/crater is killing my back. So disappointing because I did a lot of research and Serta is a well known brand. Apparently I did not go back far enough in the reviews to see others with the same complaint. Sam's Club white glove delivery and setup was great and arranging the return through Serta was easy. Back to the search ... sigh

Helpful?

reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. If your mattress is found to be affected by a manufacturing defect, you should be able to get a replacement. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Mar 2, 2026

Tobias R

2 out of 5 stars review

Sinks in the middle

Started of good but after a month my wife and I started meeting in the middle every night. It’s a decent bed for a single person, but my wife and I like to sleep in the same bed

Review from Beautyrest

Helpful?

Dec 6, 2025

Pamela

1 out of 5 stars review

SAGGY AND UNCOMFORTABLE

this mattress is very uncomfortable. i bought it in April and unfortunately missed the cutoff to send it back. it sags in the middle and the edges are hard.

Helpful?

reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Nov 21, 2025

Smurfette0830

4 out of 5 stars review

They are all foam mattresses now

I've only had it for two weeks and I have noticed it is "dented" in the spot I sleep on. It shouldn't have this type of flaw as I only weigh 100 pounds.

Helpful?

Sep 16, 2025

Joseph S

5 out of 5 stars review

Still breaking it in

Only had for a week but so far its been great. I sleep hot and cant handle the full memory foam mattress. This one still has the memory foam but its nearly impossible to find one without. So far its still a lot cooler then others

Review from Beautyrest

Helpful?

Mar 3, 2026

Mohabeer S

4 out of 5 stars review

Just bought it

Going to test it out when my frame arrives

Review from Beautyrest

Helpful?

Feb 16, 2026

LAILA

1 out of 5 stars review

The mattress is sinking within months of use, I want to knoe if I can get a return or replacement

Helpful?

reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Jan 29, 2026

Jacqueline C

5 out of 5 stars review

Great Sleep

This is a great product at a fantastic price

Review from Beautyrest

Helpful?

Apr 15, 2026

Amy S

4 out of 5 stars review

Good mattress

Comfortable.

Review from Beautyrest

Helpful?