WE bought a Tempur-Luxe Adapt soft and I am not happy with it. The one in the store was very soft and conformed to your body.When they delivered ours it was hard like a board.I have problems with pressure points and thought the softness would help.But it is hard and still bothers my pressure points. They tell me the mattress has to break in. Well I don't think it will every be as soft as the one in store.Don't know if they got mattress mixed up with the firm one but something is very different from one in store. Not Happy

We originally had the original Rhapsody back in 2011 with the 25 year warranty. It was extremely firm and we started having shoulder issues as it was not made for "side sleepers." We gave it to some family members and bought the luxe adapt soft. It's amazing! It was firm for the first 3 weeks, but its perfect now. Absolutely love this decision. Doesn't sleep hot or cold and it's way lighter then the old bed. Just sucks they did away with 25 year warranty.

Bought the top of the line Adapt mattress and it has literally destroyed my back. I am now sleeping on my downstairs sofa (and getting a pain free night's sleep) since the horrible customer service has refused to fix the problem. Don't waste your money!

have had the product for 5 months now. Delayed writing a review to get a good break in period. I am a big guy and side sleeper and bought this especially for my sleep style. It does not cradle well in hips and shoulders so I toss because of the presure causing a sore back when I wake up. It is the soft model btw. furthermore, I am not sure if my king matress is actually a king! It seemed small and I mesured it a few times and the width seems off by a few inches. I know they say individual matress sizes may vary, but we are talking about three or four inches, to the point where i feel they may have deliveredthe wrong size!. I am overall letdown by this bed for the price. I have had a better sleep on way cheaper mattresses.

I think because the mattress required breaking-in I didn't 'love it from the start'. It's now reasonably comfortable, but not anything I would rave about. I don't find it more comfortable than our previous mattress, which was a good quality pillow-top. We raved about the comfort of that bed, and finally replaced it after twenty years. We expected to improve on that with this mattress, but that is not the case.

We originally had the Pro-Adapt and the soft was way too soft, so I was surprised when we received the Luxe-Adapt and the soft is like a medium. It's perfect and I love it! We have never had such a good nights sleep! We highly recommend the Luxe-Adapt it's the most luxurious mattress you could ever imagine.

[This review was collected as part of a promotion.] This is my 2nd Tempur mattress, and I can say the new model with the cool air flow is wonderful. Same unbelievable comfort; without getting hot at night. The support it provides is wonderful; and this is coming from a person who has severe back issues and arthritis. Would recommend this to anyone.

Honestly the worst mattress I have ever slept on. Horrible back pain immediately and I can't sleep. I can't believe I have to live with it until we have had it for 30 days.... guess I will be sleeping on the sofa for the next few weeks. So upsetting.

Really do not recommend this product at all. Everyone wants to say there is a break in period but nobody is listening to the actual issue. My house is set at 65 due to having asthma and require it to be colder and the mattress is still SOFT. The mattress sinks thru the supportive layers down to the Hard Density foam causing it to feel as your sleeping on concrete. Now the Tempur-pedic website advertises this 13 inch mattress with layers of conforming comfort with a 9cm comfort layer that Comfort Layer - 9cm that conforms to your body to soothe and relax. Then there is a 3cm support layer which includes the pressure relief of APR Material, plus 30% more ultra-conforming comfort. Now convert the 13 inches to cm and you get 33.02 and that means there is only 12cm (4.72 inches) of foam before you are laying on the High Density Foam. Not enough supportive foam to sleep on and not wake up in pain the next morning. I have done this for over a week now in which the store nor Tempur-pedic wants to replace the mattress for a defect. I have laid on my side and my back however my back, neck, and shoulder, consistently hurt. For the price and the competitive brands out there my expectations were a lot higher from this mattress. Now I'm out the money for this mattress and still had to spend more money for another mattress. Extremely disappointed.

[This review was collected as part of a promotion.] Ok, this may get long, so bear with me... I had a Cloud Supreme for many years, and it just wasn't working for my back anymore. I got a Pro-Adapt Hybrid Medium to replace it. Tried that for a few weeks, and I realized it was just too firm for me, and I didn't love the springs after not having any for so long. I did a comfort exchange with the retailer, and was going to have a Luxe-Adapt Soft switched with it. Then, I got to thinking, I may as well go all out and get the cooling Luxe-Breeze Soft... so I changed that delivery to the Breeze instead. I tried it for a few weeks, and while some may think it's soft, it truly is more of a medium feel, compared to the Luxe-Adapt. It still was a little too firm for me. I took a trip to a city that had an actual Tempur Pedic store, so I was able to lay on all of the mattresses, all fully broken in. The Luxe-Breeze was never going to get quite as soft as I anticipated or needed, so I came back home and did another exchange to the Luxe-Adapt. This one is very soft, and much better for my hip/back/shoulder problems. I was initially worried it was going to be too soft, but there is still a support layer to it, and it cradles my body better as I sleep on my side. If anyone is debating between the Luxe-Adapt Soft and the Luxe-Breeze Soft, they definitely have very different feels and softness. (They have different Tempur materials) I would still say the Luxe-Breeze is towards the medium side, while the Luxe-Adapt is very soft, cloud like. Thankfully for me, the third time was the charm!