I had my refrigerator barley two and the touch screen has stop working. it does not respond to touch, and of course this is out of warranty. This is a $550.oo repair. I talked with one of my co-workers who has the same problem with his Samsung refrigerator.

The highest and lowest temperatures are 34°F and 53°F (nearly 20°F apart!) when the fridge temp is set to 34°F! We bought a pack of 6 refrigerator thermometers to cross check to make sure it’s not the thermometer, and the readings are still the same. Although this refrigerator has 4 vents where cold air can come out, there’s still huge variance in the back and front, as well as top to bottom. On the back of the fridge (4 shelves and 2 drawers), from top to bottom, the temperatures measured are: 36, 42, 39, 48, 36, 36. On the front of the fridge (5 shelves on door), from top to bottom, the temperatures measured are: 53, 42, 44, 45, 40. The freezer is a bit better. On the back of the freezer (4 shelves and 2 drawers, from top to bottom, the temperatures measured are: 0, 2, -2, 0, 0, 0. On the front of the freezer (2 shelves), from top to bottom, the temperatures measured are: 4, 2. The attached picture is of the top part of refrigerator, where the back shelf of fridge measures 40°F (in between the grey and red on the thermometer), and the top shelf of the fridge (right next to that shelf) measures 50°F (in the red on the thermometer). The fridge setting is at 34° at the time I measured because the default setting of 37°F makes the actual temperatures too hot. The safe fridge temperature is below 40°F according to the Food and Drug Administration (FDA), so this refrigerator seems unsafe and practically unusable unless you only use a quarter of the space in the fridge because setting the temperature very cold freezes food at certain parts of the fridge, and setting it higher risks food poisoning at warmer parts of the fridge. Yes, many refrigerators and freezers don’t have completely even cooling, but advertising “All Around Cooling” seems absurd if there’s nearly a 20°F difference in the range the temperature is distributed.

My daughter bought this for me for Christmas because it was my dream fridge! The only problem I’m having is, I cannot get my fridge to connect to my SmartThings app on my phone. It just won’t work. I’ve cleared it out. I’ve reset it. I’ve tried it hundreds of times and it will not connect. It’s very very frustrating.

[This review was collected as part of a promotion.] My new Samsung side-by-side refrigerator with the touch screen family hub feature has been a nice enhancement to our kitchen and our family interaction. Like any refrigerator, it chills and freezes our grocery items perfectly. However, the Family Hub brings the features we are accustom to using on our smartphone to the kitchen area on a large touch screen with all the same apps, such as Gallery, Spotify, Pandora, etc. You can maintain your grocery list on the family hub which is a tremendous convenience when you use the last of your favorite spices or other recipe ingredients right at that moment so you don't forget. You can write messages to your children on the touch screen or loving notes to your spouse. We love our new Samsung side-by-side refrigerator with the Family Hub!

[This review was collected as part of a promotion.] This is the coolest, nicest frog ever! For a side by side it has tons of room. It’s quiet and pretty. The screen allows soo many features I can’t list them all. The sound is better then most stereos!! And you can log on to any website, I love using this feature to download recipes.

[This review was collected as part of a promotion.] The Fridge is Great. Tons of cool features like recipe suggestions, food scan, weather, calendar, spotify and more apps you can add. It had plenty of room on both sides and the design makes it so it can fit into a lot of spaces.

[This review was collected as part of a promotion.] we, husband and three children, absolutely love our refrigerator! This beauty is used by all of us. My 5 year old knows how to turn on his kidzbop station and he and i use it to practice sight words. My 13 year old daughter uses the fridge to text me while I am at work. It is plenty spacious and freezes and cools just fine. The one thing I dislike would be the smudges that are always left behind.

[This review was collected as part of a promotion.] overall we are very happy with it except there could be a few additional items added such as there should be a light in the water ice dispenser and a lunchmeat, cheese drawer. and why on earth does it take sooooooo long to make ice. this would be the biggest hangup.

[This review was collected as part of a promotion.] I began using this product almost a month ago and I am in love. It makes being a mom so much easier. With recipes on the days I have no clue what to make for the kiddos, healthy food options, music, and lifetime movies. This takes smart to a whole new dimension. Reminders, scheduling, and it even lets me know when food expires. I think it’s a slice of Heaven especially for moms, entrepreneurs, restaurants, gyms, students, and chefs. I would say this is the best investment I’ve made in a longtime and it wasn’t a forced upgrade like other products it was a choice that makes it all the better.

[This review was collected as part of a promotion.] I bought this fridge two months ago and we absolutely love it I love the shopping list feature especially I can add stuff to my list and open app on my phone if I’m in the store put my personal photos on it and look up recipes and tutorial videos