I bought this exactly 2 years ago and it doesn't work. How can this device do an update and install the wrong software. Now it thinks is has a flex zone. Samsung is no help since I did get a warranty from them but if it's a software issue then Samsung should help. I already had service to exchange the bird in the back and still the same issue. I have a house of Samsung appliances but they all are not worth it. Please do not buy wait until 20 years when they know what they are doing.

[This review was collected as part of a promotion.] We have not had any major problems. I kinda wish the ice maker was a larger capacity but I do like the extra space in the freezer because the ice maker is small. No big deal really. I love the calendar feature where my whole family can see it. Foods are staying very cold in the bottom or the top of the refrigerator space. We love it.

[This review was collected as part of a promotion.] Bought this fridge about a month ago and we just love it. We weren’t looking for something like this. We were determined in getting a fridge with bottom drawer freezer. Once we saw this fridge we feel in love with the simplistic, sleek design. It looks great in our kitchen and it is something we never knew was missing from our lives. Love all the storage and it’s made organizing our food an ease. The freezer is huge easily accessible. We love all the apps from the timer, to Pandora, hooking up our ring doorbell, even requesting and Uber from the fridge! So happy with this purchase and looking forward to all the years to come using this fridge.

[This review was collected as part of a promotion.] We just received this refrigerator yesterday morning and all I can say is wow! 1st of all it is absolutely beautiful. Of course it now makes the rest of my kitchen look even more dated than it is. So I’m gonna need Samsung to do a campaign for a stove and a dishwasher pretty soon. Lol. I LOVE the fact that the ice maker is in the door. My old fridge had it in the freezer part itself which effectively took up almost half the space in the freezer. The Samsung design is so much better. I basically doubled my freezer capacity with the same size unit. I also like the fact that the ice and water dispenser is tall enough to get those big cups into easily without making a mess. Now to the Family Hub. I really thought that this might just be more of a novelty but it’s really not. The best way I can describe it is it’s like having a giant 21 inch Samsung Galaxy smartphone. You have several screens just like a phone and a lot of the same apps. The speaker actually sounds better than a lot of Bluetooth speakers that you buy. You can upload your photos to a folder and set them for backgrounds and screen savers. You can leave notes and or drawings for someone. The grocery list feature is extremely helpful. You can also stream videos on here and screen share what you are watching from your Samsung TV! Just in case you are wondering, the Family Hub works seamlessly with an iPhone so you don’t have to have a Samsung phone to enjoy all the features. I absolutely love this refrigerator. I do have two very minor things that I will mention. This particular model does not have any adjustable shelves. That’s not a huge deal but you can not stand a 2 liter soda bottle up on any of the shelves in the refrigerator. Fortunately there is a bin on the bottom of the door that will hold 4 very nicely. The other is also very minor but I would love a light that would activate in the ice and water dispenser when using it at night so you could see when the glass is full. As it is you have to turn the light on in the kitchen. That’s really it. I never thought that I would ever be this excited over a kitchen appliance. Thank’s Samsung. You are awesome!

[This review was collected as part of a promotion.] I began using this product almost a month ago and I am in love. It makes being a mom so much easier. With recipes on the days I have no clue what to make for the kiddos, healthy food options, music, and lifetime movies. This takes smart to a whole new dimension. Reminders, scheduling, and it even lets me know when food expires. I think it’s a slice of Heaven especially for moms, entrepreneurs, restaurants, gyms, students, and chefs. I would say this is the best investment I’ve made in a longtime and it wasn’t a forced upgrade like other products it was a choice that makes it all the better.

[This review was collected as part of a promotion.] Purchased on a whim because it was a good price but it was the features that hooked me. It does everything!!! Absolutely love it. It keeps all my food fresh, let’s me know if my kids didn’t close the door properly, and I can have a dance party in my kitchen.

[This review was collected as part of a promotion.] I bought this fridge two months ago and we absolutely love it I love the shopping list feature especially I can add stuff to my list and open app on my phone if I’m in the store put my personal photos on it and look up recipes and tutorial videos

[This review was collected as part of a promotion.] So far I’ve been very pleased with this purchase. The refrigerator is very spacious. I was a little concerned because it only has 2 drawers instead of 3 and less door shelves than my previous kitchen aid fridge but because of the large space it hasn’t been an issue. I do wish the ice maker had a larger capacity but I do like the smaller cubes instead of the standard rectangular ones. My kids love the whiteboard feature and the Alexa integration. I love the photo gallery and the ease of uploading family photos from my phone. I still haven’t had time to to read about all of the family hub features but look forward to exploring. I am wondering what it will be like in 10 years as technology progresses.I do wish it had larger data storage capacity.

[This review was collected as part of a promotion.] This is not your every day fridge. Yes, it freezes, it cools, it has lots of fantastic storage space. But it has so much more! Samsung, you have outdone yourself on this one! It has almost been 2 weeks since the fridge was installed and I am in love! The technology included in the fridge will wow you! It is like a tablet capable of feeding and entertaining you! Perfect shelving on the inside, sleek, dark look on the inside and technology at your fingertips! Preloaded with many much needed apps. A must have in the kitchen! I enjoy walking into the kitchen just to admire this fridge. It was very helpful with finding recipes, adding things I need to buy from the grocery store and telling me a few fun facts for the day. I can see the weather without even touching the screen. That is just the outside features that have me excited! The inside is just as fantastic. All over cooling is a plus. Everywhere in the fridge, the food/drinks are the perfect temperature. Deep shelves for all sorts of foods. A lot of condiment door space as well. This fridge does not disappoint. No one can keep their hands off of it in our home!

[This review was collected as part of a promotion.] the ice maker is very small and doesn't make ice often enough. We have to by bags of ice and put them in the freezer in our garage so that we don't run out. Bottom of freezer door has a empty space like its missing a shelf, but it isn't missing anything. Looks kinda dumb. Other than these 2 things, we love our new refrigerator