We're disappointed to hear about your experience because we always want you to feel comfortable and protected when using our underwear. We can assure you this isn't something we'd expect, and we'd like to learn more and try to help. When you have a moment, please give us a call at 877-413-3736 Monday–Friday from 8am-5pm CT so we can speak to you personally about your experience. Thank you.

Thanks for giving our underwear a try, Dean. If you'd like to speak to us further about your experience, feel free to give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT so that we can learn more.