Sams handled our mattress return perfectly, but 2 mattresses were shipped to us by FedEx and damaged in shipment. I recommend Zinus mattresses at Sams online.

Got this Zinus mattress, had not heard of the brand before but I am very happy with it and the quality. It is a Night Therapy Green Tea Hybrid Mattress. They come in a variety of sizes, I go the 14 in Queen.

This mattress is AMAZING! Perfect combination of firm and soft! Great hybrid mattress. It is so comfortable. When you lay down it feels cool and firm but molds to your body to make it even more comfortable. I will be buying more of these for the rest of the bedrooms in the house!!! Run and get this!

Zinus is such a top tier memory foam mattress company, but this hybrid takes it even higher. It arrived in a compact, box then double bagged within to keep it squished. Took 2 of us to get it from the porch to bedroom. Once placed on the old box springs, cut open the bag as instructed and it was mere moments before it was fully inflated. The hybrid has built in springs that the full foam mattresses do not have and it adds to the comfort of this mattress. Within the first 3 nights, my husband no longer had any shoulder pain like he did with our previous mattress. The only downfall is the edge of the mattress sort of ‘drops off’ meaning if you lean too far over, you get the feeling you are going to fall right off the edge. It has held up really well. No foul smell when unwrapping it from the plastic.

I’m first going to start with the packaging. It arrived in a little rough condition. The box had one maybe 3 inch hole in it and other areas where you could see it was handled roughly. That didn’t affect the item quality what so ever. Setup was a breeze. We thought the mattress was going to pop out at us but it slowly filled with air making it easy to take off the remaining plastic. Need two people to carry it. I love the 14”, I’ve never had one this thick before. We put the mattress in our master bedroom. On the details it says it’s between soft and firm and that is true. It feels firm at touch but softer when you lay on it. Everything seems quality, the pillow top is soft and well manufactured. For being a bed that can be shipped and condensed it is a win!

Let me start by saying bed in a box always sounded cheap to me. So when it was delivered my husband actually struggled to get in house it was #139 LBS in large box. The box was in great shape good job Fedex, we opened box pulled out vaccummed sealed mattress cut plastic and placed on foundation we then saw the directions to slice open the bottom and allow the mattress to expand so we did it can take up to 72 hours to fully expand but after 24hrs the mattress was at 14 inches. Its is firm yet soft to lay on and the cooling layer really works no more waking up sweaty from memory foam stlye beds. We have had it for under a week andd so far its just perfect we also have 3 Great Danes that have decided its the best place to take a nap . Would definitely say if your looking for new matress save the hassle of shopping and order one to show up at your door .

This mattress is super comfortable and really does your back and body good. Good sleep is vital for your health, and this will go a long way towards helping people. It is easy to receive and to put in place, as well. We had our old mattress way too long, and most people are the same. We highly recommend you upgrade and get this mattress today. You won’t regret it!

I liked the way the mattress was packaged/ vacuum sealed. It made it easier getting it into the house. It was easily move able with just 2 people. The handles were very convenient. The box was damaged but the product itself was not. I prefer a bed that is not firm nor soft. This mattress was a little softer than I expected but it holds its shape well. I am a hot sleeper and the bed keeps me noticeable cooler.

Right off the bat this mattress opened up and appeared like a quality mattress. Very well made. After a week of use I can confidently say the description is on point. Perfect amount of softness but firm enough to not melt directly into it. Body contours well to the top and it works great with our adjustable massaging frame!

The mattress is very comfortable and slept well. It was purchased for a guest bedroom along with the framed base. Even though the mattress was delivered in a box, you will need two people to get it in place. Best to remove plastic when it’s near the boxspring or frame. Otherwise it inflates pretty quickly once the plastic is removed.