Very Firm. This mattress was a lot firmer than expected for a memory foam. We bought it because we wanted firm mattress for our backs but this was a little too firm.

Sams handled our mattress return perfectly, but 2 mattresses were shipped to us by FedEx and damaged in shipment. I recommend Zinus mattresses at Sams online.

Love the mattress! Super comfortable, slightly bigger than a king, love it! Used to have a king and now with the cali king it’s a bit bigger but it does feel much bigger! We put a mattress topper on it, which made it a bit taller

Very fast shipping! I like that this mattress comes in a box and is very compact. I also like that it's a hybrid so you get the best of both worlds. It doesn't take long to form after you take it out. I tried it about 24 hours after unboxing and it felt fine. It's the perfect size and just right on the firmness. It's right in the middle of soft and firm scale.

Zinus is such a top tier memory foam mattress company, but this hybrid takes it even higher. It arrived in a compact, box then double bagged within to keep it squished. Took 2 of us to get it from the porch to bedroom. Once placed on the old box springs, cut open the bag as instructed and it was mere moments before it was fully inflated. The hybrid has built in springs that the full foam mattresses do not have and it adds to the comfort of this mattress. Within the first 3 nights, my husband no longer had any shoulder pain like he did with our previous mattress. The only downfall is the edge of the mattress sort of ‘drops off’ meaning if you lean too far over, you get the feeling you are going to fall right off the edge. It has held up really well. No foul smell when unwrapping it from the plastic.

So far, she's getting a 4-star because of the way she feels and her weight, just right. My boyfriend and I are both under 150lbs. A definite quiet mattress for sure. We both really deserve this. I almost feel asleep twice just laying on it, a quick sneak lay down test! Lol. We have not slept on the mattress yet but we love it already.

I never expected to have a bed from a box, but here I am. It was nice to ditch the old mattress and not go in person shopping because this one was delivered right to my door. Now wrangling the heavy thing was a chore, but worth it! Moving it was easy after unwrapping because there are stirdy handles on the side making it easy to maneuvere. You can see the high quality cover and the layers between the coils and the foam 9n the 14 inch side. I've only had one night sleep but it was a big improvement in that i didn’t toss and turn. I plan on keeping this and I like that theres a 10 year warranty in case 9f quality issues.

We love this mattress! It definitely took two people to maneuver the queen size into our upstairs bedroom; it has a substantial weight to it. When we unboxed it, there was no noticeable odor like some foam mattresses. It is very comfortable, and pretty firm which o appreciate. Overall its a great mattress.

The mattress is very comfortable and slept well. It was purchased for a guest bedroom along with the framed base. Even though the mattress was delivered in a box, you will need two people to get it in place. Best to remove plastic when it’s near the boxspring or frame. Otherwise it inflates pretty quickly once the plastic is removed.

we bought this mattress 2 months ago now. It is showing signs of sagging. from the very start we could feel the springs when we slept on our sides. we purchased a zinus mattress for our guest room 7 years ago, not the hybrid, and it has held up and is still very comfortable. I would not recommend the hybrid! it is cheap but not the same quality as the original.