Hello Douglas! Thanks for taking the time to contact us! We are very sorry this occurred. We would like you to know that we have certified and very stringent pest control programs in place at all of our facilities to prevent this type of situation; but unfortunately, it is possible for insect infestation to occur once our products have left our control. Insects can penetrate most packaging materials. They can even get under lids and in cartons of food products; and some insects can even penetrate packaging without creating visible holes. We would like to report this to our quality team. If you want to speak with us, call 1-855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-15669458 when contacting the team! Thanks!

Hi, Roger! We are very sorry to hear that your OREO CHOCOLATE SANDWICH COOKIES were DAMAGED DURING DELIVERY—please reach out to the Walmart customer service team, and they'd be more than happy to make this right! You can contact them through their website, at https://www.walmart.com/help. Thank you for letting us know about this!