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Customer reviews for GE 5,000 BTU Mechanical Window Air Conditioner for Small Rooms, White for
GE 5,000 BTU Mechanical Window Air Conditioner for Small Rooms, White
4.4 out of 5 stars
stars801 ratings507 reviews
  1. 5 stars68% (548)
  2. 4 stars17% (139)
  3. 3 stars6% (51)
  4. 2 stars3% (21)
  5. 1 star5% (42)
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Showing 11-20 of 507 reviews
Jul 19, 2021
KRM
1 out of 5 stars review

Verified Purchase

Did not cool

I bought two and when I installed the first one, I waited approximately one hour and the room wasn’t even close to cool. It was a very small room so I was concerned that the unit was not working properly. I decided not to open the second one in case it was the same result. I returned both to the local store with no issues but I was disappointed with this product.

Helpful?5YW7RZ2TQ98L13622255009
reply from Supplier Response

Hi there - thanks for providing this feedback. We apologize that this air conditioner did not cool the room and possibly wasn't working correctly. This must have been very disheartening and we certainly understand your disappointment. Keep in mind that if the room was very hot it, then will take longer to cool the room. When heat is stored up in walls, furniture, rugs, and draperies, it inevitably takes longer to cool the room down. Reach out to us if you have any questions or concerns in the future; we're always happy to help out. Be well, Kelsey@GEA

Apr 5, 2020
The President
2 out of 5 stars review

Verified Purchase

Weak

Worst and weakest AC unit I have ever owned. It didn't help that it arrived partly damaged either.

Helpful?5YW7RZ2TQ98L13622255009
reply from Supplier Response

Hello The President - Thanks for your review. This is Olga@GEA. We are sorry to hear that your air conditioner arrived damaged. Please make use of the warranty and exchange the unit at the place of purchase. We apologize for the inconvenience.

Sep 21, 2017
Kimps
4 out of 5 stars review

Verified Purchase

Great little a.c.

This little guy cool the room perfectly

Helpful?5YW7RZ2TQ98L13622255009
Jun 21, 2020
Vickie
5 out of 5 stars review

Verified Purchase

5000 BTU AC

Great AC, smaller than what was recommended for our room but it’s keeping the room very cold.

Helpful?5YW7RZ2TQ98L13622255009
Jul 1, 2021
Ashley
1 out of 5 stars review

Verified Purchase

Missing parts

It was missing the top bar when we opened it

Helpful?5YW7RZ2TQ98L13622255009
reply from Supplier Response

Hello, Thanks for the review. We&#39;re so sorry to hear of your disappointment in this 5,000 Mechanical Room Air Conditioner. We hope you were able to contact the retailer and take full advantage of your warranty. We want to offer all of our consumers quality appliances and we&#39;ll work to improve this unit. Thank you for your patience. <br />-Sylvia&#64;GEA

Jun 22, 2019
Yvonne
1 out of 5 stars review

Verified Purchase

Ac

Does not cool, it takes 10 hours to get the small bedroom a little fresh but room never gets cold

Helpful?5YW7RZ2TQ98L13622255009
reply from GE Answers

Hello, Thanks for your review! We are so sorry to hear that your AC unit is not properly cooling. Please make sure there are not curtains, blinds or furniture blocking the front of the air conditioner. Sometimes, this can limit the airflow and cause the unit to cool slower. Additionally, the air filter may need to be cleaned. When the air filter is not kept clean, it can also cause the AC unit to improperly work. We recommend to clean the filter at least every 30 days. There could also be a possibility that cold air is escaping from the room. Check for open furnace registers and cold air returns. If none of these possible solutions assist with this issue, we recommend to turn the temperature down lower, so it can cool the room faster at a lower temperature. We hope this helps! Thanks. -HannahGEA

Jun 14, 2025
Cassandra
1 out of 5 stars review

Verified Purchase

I need to know how to return this item. It didn't come with anything. The item doest blow out cold air. It's blowing hot air

Review from walmart.com
Helpful?5YW7RZ2TQ98L13622255009
Jul 3, 2021
Chickadee
1 out of 5 stars review

Verified Purchase

Doesn't work

Doesn't work. From day 1 it doesn't cool. It's just a fan basically and I can't return it because the box was destroyed.

Helpful?5YW7RZ2TQ98L13622255009
reply from Supplier Response

Hi,<br />Thanks for leaving a review. We appreciate you choosing GE Appliances and we&#39;re sorry to hear your disappointment in this 5,000 BTU Mechanical Room Air Conditioner. We understand your frustration and we&#39;ll use this as an opportunity for improvement. Thank you for your time.<br />-Sylvia&#64;GEA

Apr 30, 2021
Tony
1 out of 5 stars review

Verified Purchase

Clunky

Noisy. Constantly having to adjust temp. Either way too freezing cold or super hot in room. So I'd say the temperature variance is ridiculous.

Helpful?5YW7RZ2TQ98L13622255009
reply from Supplier Response

Hello, Thanks for reaching out! We are so sorry to hear that you are not entirely satisfied with your Air Conditioner. Many of the noises you may hear, can be typical for an Air Conditioner like this to properly run. For instance, you may be hearing the compressor or the fan working to efficiently cool the room. Additionally, if the room you are cooling or heating is smaller, this may be the reason that the room is quickly cooling or heating. However, your comments will definitely be taken into further consideration, and we thank you for offering us your feedback! If you ever need anything in the future, please feel free to reach back out. -HannahGEA

Jul 2, 2021
Save the cats
5 out of 5 stars review

Verified Purchase

great value

This air conditoner works.much better than any of the previous ones we have bought and its less expensive . The lack of features isnt important because of how good it is at cooling the room

Helpful?5YW7RZ2TQ98L13622255009
reply from Supplier Response

Hello, Thanks for the feedback! Your business is greatly appreciated and we&#39;re glad to have you as a member of the GEA family. If you have any questions or concerns about this Air Conditioner, let us know and we&#39;ll be happy to help. Take care!<br />-Sylvia&#64;GEA