Appearance is nice. The pre cut wood does not align, the holes are not drilled all the way and the directions are about as useless as I’ve ever seen on any item that needs to put together. Some of the wood is already splintering. I’ve had it for a week and a half

Very nice-looking pergola! Assembly was a little tricky, but was accomplished in about six hours. There were a few aspects that we felt could have been better designed to make assembly easier and make the final product look cleaner/neater, but overall we were very happy with how wonderful it makes our patio look!

We really like it and my husband was able to put it together by himself. One thing we were disappointed in was that the 6x6 corner posts were not solid. Not sure if we missed that in the description. But, it looks beautiful and we’ve already had numerous compliments on how great it looks.

Hi and I'm happy with the pergola. All came out well, I had my son in law and a friend put it together, definitely one needs two persons to do it. I'm in South Florida, where hurricanes are a normal and though we have not been hit by a biggie in a few years, every year we do get one, so we drilled down some sort of anchors and if it comes, we will tighten the poles and some of the cross-bars with adjustable wraps. Finally I will try to paint it with wood protection, Winmax I think it's called, every year. Ah, I'm also going to have a manually retractable Canvas roof built because the sun is burning hence difficult to enjoy in the afternoons. I'm happy and the Pergola is on top of a cement slab in my backyard, not on grass. I recommend it!

This company has been excellent to do business with...very responsive to questions and superior customer support for installation. The Pergola was easy to assemble with clear instructions, and with pieces that were milled and pre-drilled correctly at every step. All of the hardware came with at least one extra piece. The final product looks great. We did quite a bit of research and found that this product offered excellent value for the price. We could not be more pleased with the company and our end-result.

No wonder this is a best seller. Well made. The posts are solid even though they have cedar panels on the outside and lots of 2x2s inside to make they solid. But you have to use your own judgement in using the manual to fit your own needs. I put up the basic frame first and keep making sure the 4 posts are perfectly straight before the next step. Also, DON'T screw in the 4 braces early, as they suggested in the manual, until the very last step. Because as you take a step to make one post straight, the other posts shift. As careful as I was to make sure I do the braces last, I still had to redo all posts! To lift up the entire structure to secure the post footing with concrete screws is unrealistic because by then the pergola is already too heavy. It is like a table already. Why would you fasten down an 600 lb dining table?

I bought this over the 2019 Memorial day weekend which included free shipping as part of the special. It was delivered withing 10 business days, in long boxes. Boxes are heavy, need two strong people to lift. I was able to assemble the pergola within four hours. It really adds visual depth to my patio, ties the house in nicely to the yard and provides great shade. I will be adding a canvas piece to the side for additional UV protection but overall I would definitely recommend this product.

Overall I feel this was a great value. A well designed pergola at a reasonable price. Assembly was straight forward with clear directions. Did it by my self over a couple of Saturdays could have done it in a 1/3 of the time if I had a helper. Very satisfied with finished product.

We are very happy with this pergola! My husband, who is very handy, was able to assemble the pergola by himself over two days (not sure this would have been the case with a larger structure). Instructions for assembly were clear and well organized. Highly recommend!

So glad we purchased this Pergola. Quality is great and overall Pergola is substantial in size. Husband and I assembled ourselves - easier than we thought using the BILT App (as suggested by Backyard Discovery). 14 X 10 Pergola really transformed our Backyard into an Oasis, we are really enjoying having it. We recommend this product without any hesitation.