Altogether a good product. We put it up Christmas Day and Boxing Day, with some help from my brother who was visiting. There were some boards that were a bit warped but it wasn't enough to keep it from going together. We did need to re-drill a few holes that didn't line up properly, but we had tools so it wasn't a problem. AND they included extra hardware of every kind, which we didn't actually need with this kit but have with others (which can be a real nuisance). The least satisfactory issue was the freight company, Estes Freight. It sat in the Phoenix warehouse for a week before they got it out to us, and no-one there would answer the phone or return our calls.

[This review was collected as part of a promotion.] I bought this few months ago, didn't have a chance to install it until 2 weeks ago, I am happy with the product was very easy to put together instructions was easy to follow toke me , my wife and brother in-law about six hours to install, good material and looks very nice on my patio

The pergola is well thought through in terms of its design. Each part is marked, the hardware comes in labeled bags. The accompanying BILT program makes it very easy to visualize. One improvement would be a diagram showing the exact center locations of the four posts.

I bought this approximately 2 months ago. I live in Bath PA. Our patio gets sun from early morning to evening. The pergola does its job. This was thousands cheaper then other places. All of my neighbors love it. I took my time and stained it with 2 coats before I put it together. Once all the parts were together, my brother in law and neighbor help me put up the large stuff. We were finished within 3 hours. FOLLOW the instructions and its easy. Can't say enough about how well engineered this is. I wish this place sold a water proof cover for it.

I've had the pergola built for about 2 months now and absolutely love it. Its sturdy and heavy but also easy-ish to put together. Realistically you should have at least two people building one pergola. I would budget about 5 hours with two people to put it together completely. Overall great pergola, very happy with the purchase!

We've had this for awhile now. It's not exactly what the intended use was going to be, but we decided to go with an entertainment space (was originally doubled to use as covered carport but my SUV was too big). We are very pleased. It is well built (though the top boards could be a little sturdier). It has ample room for entertainment space and we've really enjoyed using it! It was also super easy to put together.

Delivery turned out to be a bit more of a challenge than anticipated, but the folks at Backyard Discovery handled the issue with professionalism and for that we are endebted. It took us a Saturday to construct the pergola and the kit went together without a hitch. The finished product is pictured below and we LOVE IT! We whole heartidly recommend the pergola and Backyard Discovery!

I decided to tackle putting it together and the instructions were great. Followed them step by step and it turned out perfect. All items were as marked and made the instructions easy to follow. I did want mine a little higher so built the forms an additional 12 inches up. I also wanted it covered so we could sit under it during weather and direct sun. We used tinted clear pvc roofing panels layered and held in place with roofing screws. We are very pleased and wish all DYI projects were this easy.

The pergola itself is fine. It has some weird gaps in the joinery as you might expect from something manufactured in China. But both the customer support team and the assembly folks were great. Very responsive, very friendly, very quick to resolve issues. I would buy from them again just because the customer service was exceptional

I was impressed with the thoroughness that Backyard Discovery puts in their products. Written instructions and an app, some tools, and extra hardware. We stained the wood before assembly and carefully followed the instructions. It did take three to erect the posts, but the final construction was by myself. I highly recommend Backyard Discovery.