Hello Michelle, I’m very sorry to hear this. Customer satisfaction is our number one priority and I’d like to make sure to try and help. As our Goli gummies are made with pectin instead of gelatin, their texture may change depending on the environment the gummies are stored in. While the gummies may sometimes appear to be sticky or melted, this is mostly caused by any excess moisture trapped in the bottle. To help restore the gummy texture and firmness, you can store them in a cool, dry place once the inner safety seal has been removed. If you have any other concerns, please send an email to hello@goli.com so we can be sure to make it right.

Hello Christine, I'm so sorry to hear that your Goli order was not received in perfect condition. Please feel free to send us an email at hello@goli.com - so we can help!