Hello there, Let us go and check the error code and their meaning. Depending on the error code you are getting, please see the link to see the code and its meaning. Samsung Dryer has an error code https://www.samsung.com/us/support/troubleshooting/TSG01207445/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145916028) to help our team gather your information. Have a great day. ^Charles

Hi there,We want you to have a better experience with your dryer. Let us help you out.We suggest referring to the resources below to address your dryer's performance. Please click the link and hyperlinks and watch the instructional video for tips.Clothes are not dry after using the Samsung dryer (Please select what heating issue your dryer has):https://www.samsung.com/us/support/troubleshoot/TSG10001001/Samsung dryer displays an error code (See dC error code):https://www.samsung.com/us/support/troubleshoot/TSG10001006/Should you ever need more assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/usPlease provide us with this reference number, 1149423754, to help our team pull up your information when you message us.Have a great day.-John