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Customer reviews for Samsung 7.5 cu. ft. Electric Dryer Smart with Steam Sanitize+ for
Samsung 7.5 cu. ft. Electric Dryer Smart with Steam Sanitize+
4.6 out of 5 stars
stars
715 ratings714 reviews
  1. 5 stars83% (594)
  2. 4 stars9% (67)
  3. 3 stars2% (13)
  4. 2 stars1% (4)
  5. 1 star5% (37)

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Showing 241-250 of 714 reviews
Oct 2, 2023
Reviewer name: Capt
3 out of 5 stars
3 out of 5 stars review

Bad heating element in 6 months

Would give it 5 star if it worked longer than 6 months. My wife loves it but heating element has already went out. We had a Maytag for 10 years and never had a problem. And it was half the price. Now I am trying to find a heating element and it looks like a have to order it.

Review from Samsung US
Helpful?5VCZD3THNLVT13621705024
reply from Samsung Customer Care

Greetings, We understand how essential it is for your dryer to get this part. Let us help you get the details you need. Suppose you're considering getting a replacement. You can check the availability and compatibility of your dryer's heating element with Samsung's official parts distributor for customers purchasing Samsung parts or accessories. You can order online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146361209) to help our team gather your information. Have a great day. -John

Jul 28, 2022
Reviewer name: UncleBrett
5 out of 5 stars
5 out of 5 stars review

I love my new dryer

[This review was collected as part of a promotion.] All this technology was a bit intimidating at first but uts actually been super easy and a blessing to have. The wifi features I never thought I'd use have been so useful and actually fun to use. Super quiet too. Our laundry room is right next to our bedroom and I can't hear them when they are on.

Review from Samsung US
Helpful?5VCZD3THNLVT13621705024
Jun 3, 2022
Reviewer name: Djordan3306
5 out of 5 stars
5 out of 5 stars review

Love Love It

[This review was collected as part of a promotion.] This Dryer is absolutely amazing. I like that I can dry a full load and it my load comes out completely dry. I have washed towels, jeans, and other heavy duty items and it does wonders. It has a sanitizing option that I enjoy using. The technology is A+. It was easy to set up and I can see what stage my clothes are in. I also have to boast about how quiet it is and the cute notification music that comes on when the load is completed. This is a gorgeous unit and would make you very happy.

Review from The Insiders
Helpful?5VCZD3THNLVT13621705024
Apr 19, 2024
Reviewer name: tab113
5 out of 5 stars
5 out of 5 stars review

Smart Electric Dryer

I was looking for an electric dryer to replace my old one and happen to come across this one while browsing thru the department store. It was a fantastic price and once I purchased it was amazed how good it works and the features it has. Fast drying, extremely quiet and love the no wrinkle feature. Would recommend to anyone looking to purchase an electric dryer. Love the champagne color.

Review from Samsung US
Helpful?5VCZD3THNLVT13621705024
Aug 30, 2023
Reviewer name: Quiltergirl
5 out of 5 stars
5 out of 5 stars review

Best dryer

[This review was collected as part of a promotion.] I love this dryer! First, it has numerous settings from which to choose for drying your clothes. Plus, clothes, sheets, towels they all dry incredibly fast. I can get more loads of laundry done in a day and I am using less electricity. That is a win-win!

Review from Samsung US
Helpful?5VCZD3THNLVT13621705024
May 26, 2024
Reviewer name: Griffith
3 out of 5 stars
3 out of 5 stars review

Washer amazing dryer is ok

Love our washer and have no problems with it at all! Dryer on the other hand has been a bit of a problem with the lint trap door as it has broke off. Then the lint slots are horrible for build up so after two loads we have to clean them with small brushes in the small spaces.

Review from Samsung US
Helpful?5VCZD3THNLVT13621705024
reply from Samsung Care

Greetings, We understand your disappointment with your washer having a broken lint filter. Let us help. Here is a link to the user manual, kindly go to page 39 for guide on how to maintain the lint filter. User manual. https://downloadcenter.samsung.com/content/UM/202312/20231228095659079/DC68-04299K-00_IB_DV6300B_EN_MES_231222.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147177579) to help our team pull up your information when you message us. Thank you. -Ricardo

Jan 23, 2023
Reviewer name: Ramko
1 out of 5 stars
1 out of 5 stars review

Loud continuous sound

Bad Experience unfortunately, I bought this dryer with the same model washing machine, the washer work good but when I tried the dryer for the first time it makes a loud continuous sound like a fast rotating motor, I called the the service and the technician will come to fix it this week. really disappointed with this purchase.

Review from Samsung Canada
Helpful?5VCZD3THNLVT13621705024
Nov 24, 2023
Reviewer name: Sara 23267
1 out of 5 stars
1 out of 5 stars review

Do not buy Samsung appliances

(This review was collected as part of a promotion.) I had to have this dryer repaired after less than a year. It started making a huge amount of noise when it was running and it would not dry clothes. The appliance repairman said he would never buy a Samsung appliance himself. I agree. Never again.

Review from Caddle
Helpful?5VCZD3THNLVT13621705024
reply from Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Jan 17, 2023
Reviewer name: JajR
5 out of 5 stars
5 out of 5 stars review

Large and Effective!

[This review was collected as part of a promotion.] The controls are intuitive, with options for customization. The SmartThings app pairs well with your smartphone, allowing you to monitor and track your load. If I had to give a criticism, I find the jingle that plays on a completed load to be annoying! But if you can get past that, a really large and good dryer.

Review from Samsung US
Helpful?5VCZD3THNLVT13621705024
Jan 9, 2025
Reviewer name: GK
1 out of 5 stars
1 out of 5 stars review

69 days later still not Delivered!

Purchases dryer on Nov 7th 2024 to be delivered Nov19th 2024. On 19th told that no date of delivery but when it gets to Warehouse for deliver. So every 2 weeks since deliver has been canceled by them. Here its Jan 9th of 2025 sttill 69 day later don't have dryer. Once again told would deliver Jan 23th 2025. If lining in Evansville, In. Dont buy online RXO only delivers on Tuesdays

Helpful?5VCZD3THNLVT13621705024
reply from Samsung

Dear valued Sam's Club client,To better assist you with this, don't hesitate to get in touch with Sam's Club Customer Service department at1-800-749-5367 / Monday - Friday 8:00 AM - 11:00 PM EST, Saturday 9:00 AM - 9:00 PM EST, Sunday 12:00 PM - 7:00 PM EST. They can answer your question or transfer you to your local store to answer your specific inquiry.Have a great day.-Ernest-