Love the mattress so far but still getting used to it! Very well made. A suggestion: since the serial number is required to register the product, tell the customer this at time of purchase or put the number where it is more accessible (not on bottom of mattress!)

We are extremely happy with the king matress we purchased. Joseph did an outstanding job in demonstrating all the available choices. Delivery was expedited and we have had 2 nights with it and we are very pleased. The Glendale store was a pleasure to shop at and they did a wonderful job of meeting our needs.

Before purchasing the Luxe Adapt Soft I had the basic Adapt Medium Hybrid. The new mattress is much better for my neck and back. I have had it for a month now and it is taking some time to get used to it because I have always had a firm all my life, which does provide better back support. Due to my age (77), and my being a side sleeper, the sales personnel recommended the soft.

[This review was collected as part of a promotion.] I am a side sleeper and was constantly flipping from side to side due to pressure point pain with my old spring mattress. I noticed an immediate difference the first night sleeping on my tempur pedic. I no longer have shoulder or hip pain while sleeping on my side. Every area feels supported by the mattress. I have had the mattress for 2 months and have no regrets with the purchase!!

[This review was collected as part of a promotion.] Corners were bubbled up, and there were waves along the sides. Customer Servuce Rep was hostile and dismissive. It took filing a warranty claim and threatening to return all 3 purchased mattresses to get a replacement of the 1 defective mattress.

Prior to this I owned a Tempur-Pedic Cloud Supreme. The best mattress I ever owned until it eventually failed. With that said I knew I was going back with another Tempur-Pedic. I replaced it with this TEMPUR-LuxeAdapt® 2.0 Medium Hybrid - Queen after months of testing and sleeping in random stores. I've had this mattress for over a year and it is miserable. I kept thinking that it wasn't broken in but in a year it should be. It is super firm and sleeps extremely hot. I've never had an issue with sweating overnight until this mattress. Though the description says cool to touch it is very misleading . It's unfortunate I sleep better in hotels then at home. After spending so much money on a mattress I'm frustrated that I'm now going to have to buy another mattress. I just can't trust going back with another Tempur-Pedic

It took 3 tries and a week to get our mattress delivered. By allowing us only to select the day and not the time window of our delivery we had to hope the first two attempts at delivery would miss our previous scheduled appointments. They didn't. Success came when we ended up with a Sunday delivery and since we ended up with an afternoon delivery window we could go to church before the delivery in the afternoon. Please allow your customers to select a day and time for delivery. Now we'll sleep on it.

Purchased this product because of reviews, Seems to be great quality however mattress is anything but firm. I sink when I sit on this mattress, not back supporting at all as described. The base is GREAT quiet & no problem at all, mattress I can't say the same about.

This mattress is genuinely the best out there. I have tried many others and have returned them and went back to the Tempur-pedic. If you are first time user, just know there is about a week of adjustment period, at least for me there was. But it truly is a great mattress.

We purchased the LuxeAdabt:Firm after laying on the medium and hybrids. I had my doubts about the feel of the firmness because it is really firm when you lay down on it. But you sink into it right away and as a side/ stomach sleeper it definitely gives you the support you want as well as the comfort. This is supposed to be a cooler mattress's Wilson n a couple months we'll find out. It's a spendy mattress but I'd recommend this to anyone looking for a new sleep setup.