We hope your kiddo is feeling better, and we're so sorry to hear that happened. We want to assure you that a great deal of work goes into the development and testing of all our diapers to ensure they're safe, and our diapers are made of inert materials - materials that do not create any chemical reaction. Disposable diapers are primarily made of polymers found in other consumer products like clothing, furniture upholstery, food containers, and paper products. The pH of disposable diapers is comparable to the pH of normal skin, meaning that compared to skin, they are neither acidic (low pH) nor alkali (high pH), so they cannot cause a chemical burn. Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to the kinds of symptoms you've told us about, so we'd like to learn more to help further and share this with our team. When you can, please give us a call at 1-800-632-7435.

We're sorry to hear the diapes were too small. We measure thousands of children in hopes of finding a fit for as many babies as possible. We’d like to learn more about your experience and help you further. Please reach out to us when you can by calling 1-800-632-7435.

We're sorry to hear you are having leaking. Leaking can be a sign that the child has outgrown either the size or the absorbency so we recommend moving up a size. We'd be grateful for the opportunity to help you further. We hope you will find a moment to call us at 1-800-632-7435