We are sorry to hear you had that experience. Our diapers go through many quality checks and we try our very best to make sure that each one reaches you in perfect condition. We're so sorry that wasn't the case with your recent purchase. The information you've provided is quite helpful and we'll make sure it's shared with our Quality Assurance Team. Please give us a call at 1-800-632-7435.

We're so sorry to hear this, Jennifer, and we hope your kiddo is feeling better. Please know that a great deal of work goes into the development and testing of all our diapers to ensure they're safe for babies, and we know how frustrating leaks can be. It could be that your kiddo would do better in a larger sized diaper, so we'd like to learn more to see how we can help with this and share your experience with our team. When you have a moment, please give us a call at 1-800-632-7435, M-F 9am-6pm EST.