Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Tempur-Pedic TEMPUR-Adapt Medium Hybrid Mattress for
Tempur-Pedic TEMPUR-Adapt Medium Hybrid Mattress
4.4 out of 5 stars
stars
1,807 ratings1,807 reviews
  1. 5 stars70% (1,260)
  2. 4 stars12% (222)
  3. 3 stars8% (136)
  4. 2 stars5% (87)
  5. 1 star6% (102)

Member photos

Sort by |
Showing 671-680 of 1,807 reviews
May 27, 2019
Unhappy Sleeper
1 out of 5 stars
1 out of 5 stars review

My back has been hurting ever since i bought the mattress.

My experience has been bad. I bought the mattress from a local mattress company. When I started to have back problems, I called the number for Tempur-Pedic that said "Need Help? Talk to a sleep Expert." They refused to help me other than to tell me to call the mattress store since I did not buy the mattress direct from Tempur-Pedic. When one spends a lot of money to buy an expensive mattress, one would want to try it out first and you can't do that by ordering it directly from the manufacturer, I would think. I think I got the run around from Tempur-Pedic. I spent a lot of money for an expensive mattress and they only were willing to talk about if there was a factory defect. A back problem was a "comfort" issue and I was told to call the mattress store. The most useful comments suggested below says to contain specific information: How this product has changed my life: I have a back problem now. I don't know if it was coincidental with the purchase of the Tempur-Pedic mattress. But despite giving a phone number to call for help, I felt that they blew me off. Things you love about it: Nothing Things you don't love about it: I spent a lot of money to get a superior mattress, and I don't know if it is contributing to my back problem or not, but Tempur-Pedic in my opinion is giving me no useful help.

Review from tempurpedic.com
Helpful?6ZAGGPEIXK9X13621520627
Oct 16, 2020
Jay
5 out of 5 stars
5 out of 5 stars review

Excellent Company with an Excellent Product

I have been using the same Tempurpedic mattresses since 1999. My old mattress is still going strong, but it was time to upgrade to a larger size. I bought my first new Tempurpedic mattress a few months ago, and I'm happy to say that the product is still excellent. The order was processed quickly and delivery was on time and trouble-free. From website, to my bedroom, the experience was fast, efficient and professional. In these challenging times, service quality from many companies have suffered greatly. Not with Tempurpedic.

Review from tempurpedic.com
Helpful?6ZAGGPEIXK9X13621520627
Feb 16, 2023
Should have bought one years ago!
5 out of 5 stars
5 out of 5 stars review

I feel 20 yrs younger!

The first night I slept on the Adapt mattress I woke up with no more body aches. Only slept on it twice so far and it is a little firm, but everyone who has a Tempur-pedic says it will take about a month to break in. I have Tencel sheets and don't sleep any hotter than my old innerspring mattress. I highly recommend getting a power base so you can lay in zero gravity which takes all the pressure off your lower back. As a total side sleeper, I think I could learn to sleep on my back. Raising the back is great for acid reflux or when you just can't get your pillow the right height. Looking forward to the mattress being broken in and will post another review at that time.

Review from tempurpedic.com
Helpful?6ZAGGPEIXK9X13621520627
Feb 11, 2019
Disapppointed
2 out of 5 stars
2 out of 5 stars review

Not What We Expected

We first bought the soft Tempur-Pedic and it was comfortable but a bit too soft for my husband as he had trouble getting out of bed. We brought it back and got the Tempur Adapt Medium Hybrid mattress. We on were on it for quite awhile in the store and thought it was comfortable however after the first night I woke up with my lower back and shoulder hurting. It was worst the second night. My husband thought the mattress was fine. I regret getting it and wish we were able to return it. We have lost a great deal of money on this mattress.

Review from tempurpedic.com
Helpful?6ZAGGPEIXK9X13621520627
Jan 20, 2020
Red
5 out of 5 stars
5 out of 5 stars review

Made The Right Choice

After reading through, watching tons of reviews, and trying out many mattresses I chose the Tempur Adapt. I sleep through the night. In one week my back, neck, and hip pain are gone! It was the poor mattress previous sleeping on. Truly an amazing difference. Even the dog loves it he digs the covers off so he's aon the actual bed. Give yourself a week + to get used to it especially if you slept on an innnerspring in the past it's different but a great different. Get the pillows to it's all worth the cost. I am going to use the 90 day sleep guarantee and step up one level to the Tempur Pro Adapt. Just a bit more cost wise but for me I want the additional 1" APR, (Advanced Pressure Relief), material and bit more cooling concept as I sleep hot. If you are considering a new mattress look no further!

Review from tempurpedic.com
Helpful?6ZAGGPEIXK9X13621520627
Jul 9, 2020
Jorge
3 out of 5 stars
3 out of 5 stars review

Good comfort but not for long nights

[This review was collected as part of a promotion.] As usual with these kind of mattresses the first nights are good, later you start to feel your back, specially after some hours, so you will be constantly moving, not sure if the medium soft would have done any better. For the value you expect consistency but not here. I may try the foundation but I don't think it makes much difference with my current slated base which should be fine, I have tried in the floor also with little improvement.

Review from tempurpedic.com
Helpful?6ZAGGPEIXK9X13621520627
Mar 14, 2019
Unhappy customee
1 out of 5 stars
1 out of 5 stars review

Unhappy customer don't do the split

Do not get the split king. They continuously come apart in the middle. We purchased the split king and an Ease 2.0 base with assurance from customer service we could return if it didn't work for us. There is fine print. You can only return the mattresses. The base was faulty and came apart down the middle as well. Customer service didn't work with us at all regarding the base return even though it's faulty. The only option was replacement. But what am I going to do with a $1400 base that doesn't work? And a standard king doesn't fit up our 1900s house stairwell. Very unhappy customer.

Review from tempurpedic.com
Helpful?6ZAGGPEIXK9X13621520627
Apr 13, 2023
Buyer's Remorse
1 out of 5 stars
1 out of 5 stars review

One year review

My prior non-Tempurpedic bed was almost 20 years old (the bed was finally sagging and causing pain in my hips and lower back), so I decided to purchase a Tempurpedic Adapt because of all the great reviews. The bed was extremely uncomfortable when I purchased it - like sleeping on the floor. Never realized foam could be so solid. I spent a lot of time in my recliner those first couple of months, which should have been an indication to return the bed. Even though it would have cost me. I thought to wait it out and it would get better. The bed has helped alleviate my hip pain, but I almost never sleep more than 4-5 hours straight any more cause of the pain in my upper back, shoulders, and neck. The only bed I have slept on that I have never been able to 'sleep in'. Additionally, I find it difficult to roll over and will wake up before rolling over. The bed is well made - it's not a cheaply made foam mattress. Just wish it was comfortable. I know that I could have Spent More Money on an upgraded model that may or may not have been softer. Or I could have paid less for a quality pillowtop (inner spring) from a reputable brand. This bed will soon be going to the guest bedroom - nobody will want to stay very long.

Review from tempurpedic.com
Helpful?6ZAGGPEIXK9X13621520627
Nov 3, 2018
Goldilocks
4 out of 5 stars
4 out of 5 stars review

Sleeping Soundly!

[This review was collected as part of a promotion.] Love this bed....it has the perfect level of not too soft and not too hard. The only thing I am slightly concerned about is that it is definitely more compressed where I sleep. I'm not sure if this is because it's only a few months old and needs to settle or what? Not too worried though given that the warranty will cover a replacement if it becomes too much of a problem.

Review from tempurpedic.com
Helpful?6ZAGGPEIXK9X13621520627
Nov 6, 2024
Brittany
1 out of 5 stars
1 out of 5 stars review

The worst company

This mattress has absolutely sucked and this company doesn't stand by their word on the 10 year warranty. The amount of money you spend on this mattress is not worth it at all!!! Their customer service absolutely sucks!!! I would not recommend them at all! I have a warranty on my mattress and they won't honor it. Just a complete waist of money!!!!

Review from tempurpedic.com
Helpful?6ZAGGPEIXK9X13621520627