I gave it a 3 for a couple reasons. First, I ordered four chairs total because they were on sale. Two one week and two the following week. Putting them together was nothing short of frustrating. If the square nut thingy wasn’t lined up perfectly, it took forever to get the screw to go in. What should have been a 30 minute tops assembly for two chairs, turned into a couple hours. Second, one chair was cracked so I returned it to my local Sam’s store. I did get a refund, no issues there. However, I wanted to order another chair and the lady told me that she could not order it at the store and I would have to go online and order it. I told her that it was on sale when I bought it and now it’s not. She told me to get in touch with customer service and explain it to them. Too much of a hassle for me so I just got the refund and never ordered another chair. A store manager should be able to put the order through for me and give me the sales price. Thats why the three stars……three for the chair due to assembly and zero for the broken chair and not being able to reorder at the store.

Great chair. Very large and sturdy. Assembly was super quick and easy (if you don't count figuring out the instructions). Some customers complained about missing hardware. I can definitely see this happening. The bag of bolts was just loose in the box and could have easily fallen out of any small rip or hole in the box.

The engineer that designed this chair should be nominated for an award. I purchased a couple of expensive adirondack chairs ($250 a piece) that took me as long to put one together as it did 4 of these. Only 10 screws and nuts (ALL THE SAME) and no styrofoam all cardboard packing.

I don't have an issue with this product, but when I tried to return it (wrong color) I spent 1.5 hours on the phone with customer service for what should have been a simple fix. The estimated wait time actually increased while I was on hold with them--something I have never before experienced. A company as large as Sams Club should have better customer service than this.

If I would have bought one chair, I could presume I may've gotten a defective one but I've purchased 5 (five) of these since they were $100 down to $69, every single one has broken on the back support and on the middle of the seat within 8mos to a year of normal use. The heaviest user in the household is under 205lbs, which begs the question as to what were the engineering standards used on these things. The last 2 we bought, I've preemptively out in screws to fortify them. I have pictures for each one and even wrote Keter with them to no avail. I would pay a little more for lasting furniture and stay away from these. I would say you get what you pay for but $100 is not a trivial amount for plastic chairs. Let alone Keter as I have other equipment.grom them which is fairly decent like the workshop table. But these are poorly designed and/or molded. Pay a little more for HDPE, TREX or the likes.

Bolts had a thread issue. Keter customer support was not great. Ultimately returned to the store.

Great product, easy to assemble and hold up well to the weather.

Easy assembly, blue color is nice, seems fairly sturdy, nice addition to my deck

Sturdy. Great Value. I have 10 of them.

Amazing chairs! Great value, extremely sturdy but not super heavy or bulky. Sooo easy to put together too! Highly recommend!