Disappointed in this chair. It is only available online so the customer can't examine the chair. It is made of a light-weight plastic. When I received this order, the back of the chair was missing in the parts. When I attempted to follow directions from the company to request a replacement part via an on-line form, the form would not accept my address. I plan to dispose of this chair.

Bait n switch. In the store the chairs have cupholders that hide. Received fixed cupholders instead. Nightmare with customer service ensued. Then after we reached a settlement another problem arose. I had read reviews where people have problems with the hardware. I figured out what the problem is and how to avoid it!! The chairs are put together with stainless steel bolts and rectangular nuts. Some of the nuts are NOT threaded! If you don’t test all of the nuts before using them you could find yourself in a bad situation… I contacted Keter to tell them about their lack of quality control (as they could easily check the 8 nuts before sending the chairs out. They are too cheap to send extras, too cheap to check them… And then have no problem giving you a very very hard time to get a replacement NUT (including trying to blame you for not following directions!!!) But no, their unthreaded nuts are the problem and its very doubtful this defect made it to the owners attention. I Tried, but they have such a blame the customer attitude on the front end its very unlikely this reported discovery made it to the top! Too bad the head doesn’t know how the tail treats customers for their own defects! The chairs are made from molded components (halves that were pre-snapped together, but were not always snapped together fully, or would not stay snapped together. Another Quality issue and no remedy. Just cheapens the look a little.). Keter also refused to swap out the arms for the correct ones, they blamed Sams for the bait n switch.

I ordered 2 chairs thought I'd put them in the shaded corner of my front lawn. When I went to put the first chair together it was missing the proper amount of nuts. I opened the second chair and it was too. It's not like one chair had the wrong amount but both chairs only had 6 of the 10 nuts. I had to file a claim just to get 8 nuts replaced. Hopefully I will get them before the summer is gone.

These are great chairs for the money, they are not polywood but they are decent and look like they will last a good number of years. I bought two and had no problems putting them together, took about 20 minutes for both. for the bad reviews about the bolts stripping or cross threading, a little hint, start the screws by hand about 5 turns and then use the screwdriver to finish.

Arrived broken. Customer service was awful and would not replace. Had to order another one.

Great value and easy to install

Love, Love, Love this chair! It was so easy to put together and it looks great on my front porch!!

Big chair for a big man. I’m 351 pounds and it is great for me.

Easy assembly and sturdy design! Looks great in the yard and also very comfortable!

Beware this product is made with SOY ! After assembly, squirrels chewed all the edges!