We're disappointed to hear this! Your satisfaction means a lot and we'd like to learn more about your feedback to help further. When you get a chance, please give us a call at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). Thank you!

We're disappointed to hear this, Em! Our products go through extensive evaluations to ensure irritation is unlikely to occur even on the most sensitive of skin. We’d like to speak with you directly so we can learn more about what happened and see how we can help. When you have a moment, please connect with one of our specialists by phone at 1-877-648-2484 (M-F, 8AM-5PM CT). Please keep any remaining product or packaging on hand for when you reach out. Hope to hear back from you soon.