We're sorry to hear you feel this way, Rachel, and we want to help. We have many quality checks in place to make sure every product reaches you in perfect condition. Please give us a call at 1-800-726-7377 when you can to share more so we can help.

We're sorry to hear leaks occurred. Leaking can mean the child is ready for the additional absorbent material provided in the next size, or that a different style would give them a more customized fit. Please call us at 1-800 726-7377 for assistance. We're happy to help you.