We value your feedback, Gladys! We understand your concerns with the fit and finish of the unit as well as its packaging. We will be sure to get these notes over to our partner Curtis International. Should you have any issues with your unit please connect with them directly for assistance. They can be reached at 800-968-9853 from 8 am to 12 am, 7 days a week. ~Keyanna

Hello Va Theung, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 3.2 cu ft Retro Fridge with Bottle Opener. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. Make certain the unit is on a firm level surface and is not touching any walls.