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Member ratings & reviews for
Troomi Wireless KidSmart OS Samsung A14 5G 64GB, No-Contract Smartphone
4.4 out of 5 stars
stars2,003 ratings2,003 reviews
  1. 5 stars60% (1,206)
  2. 4 stars27% (532)
  3. 3 stars9% (180)
  4. 2 stars2% (46)
  5. 1 star2% (39)
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Showing 281-290 of 2,003 reviews
Dec 12, 2023
Bossbaby31
4 out of 5 stars review

It works good but it does have some glitches

[This review was collected as part of a promotion.] My phone has been good but the glitches cause my phone to freeze during text messages, type random stuff in your messages, and it either has to be restarted or press side button off and press back on and enter your password. It's annoying at times only had since feb/match of 2023. Everything is up to date.

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
Nov 14, 2023
Pandaman
5 out of 5 stars review

Mid grade phone that doesn't break the bank

[This review was collected as part of a promotion.] I use my A14 5G for Streaming and online reward applications. Surveys, Photos, and Games. A14 has the power to keep up with data and processing power to keep movies & games from buffering and lagging during the intense game sessions and action packed movies and can dual screen or PIP 2 windows at once and not bog down. With the ram boost you can be confident you have the memory to do it without crashing. The camera is packed with alot of features to insure that you get the perfect shot and 54mp to boost you don't miss a moment. I wish all phones can use the stylist only thing missing. It has nfc for Samsung pay/Google pay making buying things a ease. A14 has everything you want and need minus video editing and capture options. Does simple video capture well. This phone is perfect for teens and young adults outside of work which a Galaxy model is suited for. Screen res is nice and battery life could be better but it has lighting charge abilities which is a plus not the 20w or higher but a hour to fully charge and your back in action.

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
Nov 14, 2023
DonT901
4 out of 5 stars review

Why the A14 is a great buy

[This review was collected as part of a promotion.] The phone has all the fetures you need with ample storage. I use my phone all day at work. I am able to work online utilizing our documentation app while using all the entertainment aspects of the phone. This includes but not limited to social media, streaming apps for music, TV, movies. The camera quality is great, even while bouncing around in my work vehicle. The best part for me is the price point, it allows me ability to work and play with out taking a huge bite out of my budget.

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
Nov 13, 2023
Cristiansmomma
5 out of 5 stars review

Easy to use phone

[This review was collected as part of a promotion.] It's easy to use. The apps on the phone are easy to find, easy to click on. The phone it self isn't heavy. It's light and a good size phone. I prefer this phone over any other phones. It also has great camera quality too!

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
May 1, 2023
Jaytuswai
4 out of 5 stars review

This product runs smoothly with minimal glitches

[This review was collected as part of a promotion.] I use this phone for everything online like money management and jobs. There's been very few times I couldn't do what I needed to do unlike other phones. On some websites where there are boxes to check it wouldn't let me select them. Everything else has been amazing from watching videos on YouTube to movies on Netflix. Even playing games is good on this phone and there's very minimal lag. From wifi connectivity to data service it all runs smooth and I hardly ever have connection issues. When it comes to the camera it could be clearer but it has a far zoom and picks up what it needs too. This phone all around deserves 4 stars for the price of the phone it runs great compared to other phone company's.

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
Dec 12, 2023
Crittle0430
5 out of 5 stars review

Good phone for the price!

[This review was collected as part of a promotion.] I use my Samsung for streaming and for Doordash and have had no problems with it so far. It's been a great phone foe the price I paid and has been well worth it for me. I liked it so much I bought a second one for my daughter!

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
May 8, 2023
Christopher6G
2 out of 5 stars review

Frequently locks up. Microphone often ships off.

[This review was collected as part of a promotion.] This phone has a poor memory only 64 gb. When using anything that involves the microphone expect it to shut off numerous times. The phone freezes and locks up often. A Soft reset is often needed to unfreeze it. The only plus to this phone is it does have good cameras. I would not buy it again & I would not recommend anybody to buy it. For a new phone of 3 months that's in good shape it does not have a trade in value.

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
reply from Social Commerce

Hello Christopher... Thank you for your feedback of the Samsung Galaxy A14 5G. Your thoughts are welcomed as we continue to innovate and improve on our design and functionality. We're thrilled you are enjoying the camera on your device! The Samsung Galaxy A14 5G has a microSD slot, so you have the option of expandable storage up to 1TB to increase your storage needs. I've attached a link that should help with the freezing you've experienced. Also, since it seems as if your device is still under warranty, I've linked our warranty department as well. Please reach out to them, and or Samsung Support, for assistance as needed. Thank you for being a valued customer. -Bethany Samsung PC runs slowly or freezes smsng.us/Warranty-Info smsng.us/Samsung-Support

Feb 26, 2024
MykoolgemNeye
3 out of 5 stars review

Quick & easy to use.

[This review was collected as part of a promotion.] I use my S14 for a little bit of everything. I play a lot of games but the processor slows down.and likes to shut the prgm down by itself. And then the mem dump to reboot and play on until the next episode which is usually once a charge. I believe thar everything I do on this device is forwarded onto a super computer somewhere .. making the phone lag.

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
reply from Social Commerce

Hi MykoolgemNeye, thank you for your feedback on your Samsung Galaxy A14. We understand how important the overall speed and functionality of your device is to you. We have provided a link to an article we have available to help you with the speed of your device. We also have provided a link to the Samsung Support Team to offer one on one assistance with any aspect of your device that is not operating as expected. Thank you for being a Samsung customer. -Elizabeth How to keep your Galaxy phone or tablet from slowing down https://www.samsung.com/us/support/answer/ANS00078985/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Dec 12, 2023
MLoves2shop
3 out of 5 stars review

This product has great features but can be slow.

[This review was collected as part of a promotion.] I use my Samsung galaxy to talk and text I use it for many reasons I use it for work I loved when I first got it but it is very slow I want to upgrade to the new one but I don't have enough money. It has great features though I love Samsung.

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
reply from Social Commerce

Hey there MLoves2shop, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We love hearing you are overall pleased with your device. If you are beginning to experience slowness as you add more photos, videos, and media on to your device, we recommend looking in to expanding the storage capacity of your device. You can use a micro SD card up to 1TB in size to help with the overall speed of your device. We have also included a link to the Samsung Support Team if you would like assistance or need further troubleshooting options for the speed of your device. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Dec 12, 2023
Chuckles
1 out of 5 stars review

Phone issues

[This review was collected as part of a promotion.] I usually use it for work and personal use, i like it but the phone does not hold a charge and it also has a hard time charging to 100%. I cant even afford to buy a new one at the moment so i make due with it.

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
reply from Social Commerce

Hey Chuckles, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We would be happy to help you troubleshoot the battery of your device if you would like to help with the need for power. Without knowing how long you've owned this device, we do offer a one year warranty on all devices to cover any manufacturing defects. We have also provided a link to an article that may offer assistance in troubleshooting the battery of your device. Lastly, we have provided a link to the Samsung Support Team if this article does not resolve your difficulty, and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth Galaxy phone or tablet is not staying on or charging https://www.samsung.com/us/support/troubleshooting/TSG01001407/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info