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Member ratings & reviews for
Troomi Wireless KidSmart OS Samsung A14 5G 64GB, No-Contract Smartphone
4.4 out of 5 stars
stars2,004 ratings2,004 reviews
  1. 5 stars60% (1,206)
  2. 4 stars27% (532)
  3. 3 stars9% (180)
  4. 2 stars2% (46)
  5. 1 star2% (40)
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Showing 11-20 of 2,004 reviews
May 31, 2023
VryBlessed77
5 out of 5 stars review

An overall easy to use phone.

[This review was collected as part of a promotion.] I use my A14 5G for all my online banking, my online shopping, taking notes for ideas on the fly, shopping lists, the calendar for important events and payments, monitoring emails, checking my credit score, sending money to family members, logging into my company website, taking pictures, asking Google many questions everyday, streaming movies, listening to music all the time, and the most important staying in touch with family and friends. The Samsung A14 5G is one of the best phones I've owned.

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
Nov 13, 2023
Ghostmurphy
1 out of 5 stars review

It's decent I've had better

[This review was collected as part of a promotion.] Horrible charging takes a lifetime compared to My s8 even with fast chargers, I've had two of these phones one of them the phone caught my purse on fire... nothing was in my purse except wallet and phone. Very slow and gets a lot of viruses. The picture quality on other hand is great though.

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
reply from Social Commerce

Hey Ghostmurphy, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy A14. We understand how important your device is to you on a daily basis. We have provided a link to the Samsung Support Team to help you determine if your device is functioning as intended and what options are available to help you enhance your daily experience. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

May 5, 2023
Kris73
5 out of 5 stars review

This product has amazing features with good perks.

[This review was collected as part of a promotion.] I love my Samsung phone! It has cool perks including amazing zoom in pictures and different modes. I love the 10 zoom my phone has. Not only that but it works quickly and it's very simple to use. I love to watch Netfix and Crunchyroll on it! I'm a big anime fan and my phone helps with it. I also love reading the Bible on my phone it's so easy and great to use!

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
May 31, 2023
Mahswa
4 out of 5 stars review

The great issue in this phone is the battery life

[This review was collected as part of a promotion.] Unfortunately, there is no wall charger in the box.. just USB-C Cable It contains just one speaker , so it doesn't have stereo speaker It's good to mention that the battery is very good within web browsing over Wi-Fi and videos also in addition to stand-by mode I noticed that charging speed is so long with more than ( 2 ) hours Also no ultrawide camera

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
May 18, 2023
Mrcompana
5 out of 5 stars review

I love the galaxy A14 5G

[This review was collected as part of a promotion.] The Samsung A14 is a great smartphone, how fast it is makes a wold of difference is everything I do the other phone I had was the LG g7 thin q it was slow small but this new Samsung a14 is what I was looking for in every way possible on a scale of 1 to 10 an 10 being the highest 10 is the number hands down download speed is fast great picture there is nothing wrong with this phone thank you Samsung for make this great device I won't try any other products from anyone else Samsung is the way to go

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
Jul 1, 2023
jhusn
3 out of 5 stars review

Almost amazing. Charge speed takes away 2 stars.

Excellent alternative to the elite S series! Though the lowest of the 3 Tiers of "budget" devices, I am overall pleased with the quality of this device. It is sturdy, yet looks nice. The display is still very good and the overall performance isn't really a night and day difference from a Galaxy S. If you are familiar with the Tab A7 Lite, this phone is BETTER! Faster and brighter! The ONLY complaint I have is that it charges sooooo slowwww. I thought it was defective so I returned it for a replacement... Nope, it's the design. Despite it being advertised as 15W charging (which doesn't sound too different from the S22's 25W), it is SLOW like WOAH. It charges at less than 1A average so if at 42%, it will take approx 4 hours to each 85%. Like, why??? I would say if you use this as your daily, it is probably one of the very few devices you can leave plugged in overnight. Otherwise, carry a charger with you in your pocket and plan to plug in cause it'll never charge otherwise. HOWEVER, if and when you DO get it charged, it does have excellent battery life! I hope this review helps someone!

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
reply from Social Commerce

Hey Jhusn, thank you for your feedback on your Samsung Galaxy A14 5G. We are happy to hear you are enjoying the look, feel, and functionality of your new device. We understand wanting to ensure battery charge at all times and would prefer more speed in charging. If you are finding you need more power on the go and are not always able to find an outlet for your use. We do have battery packs that you can take anywhere for power on the go. We appreciate you being a Samsung customer. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jul 6, 2023
Customerizer1
2 out of 5 stars review

Very disappointing!

I've had this phone for a month now and it was an "upgrade" from a 4g phone I had for 2 years and never had 1 issue. This is supposed to be a 5g phone, and it is the slowest phone I think Ive ever had. My internet just kicks off out of nowhere, whether I'm on mobile data or on wifi, makes no difference. And I didn't even put half the apps I had on my other phone. I had 3500 apps on that phone and it was only 4g and it was way faster. Very disappointing! The sound quality is also poor on loud speaker.

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
reply from Social Commerce

Hi there Customerizer1, thank you for your feedback on your Samsung Galaxy A14. We have a few things you can try to help with your new device. The Samsung Galaxy A14 is one of the models that still has the ability to use a micro SD card to expand up to 1 TB of storage to help with the apps you would like to download. We have provided a link to an article about the different types of micro SD cards and what the best option is to suit your needs. We have also included a link about the connectivity of your device dropping and troubleshooting measures you can take. We have also included a link to the Samsung Support Team for additional assistance with questions and troubleshooting. Thank you for being a Samsung customer. -Elizabeth MicroSD cards and your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS00062607/ Issues with mobile network connection on Samsung phone or tablet https://www.samsung.com/us/support/troubleshooting/TSG01212956/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Apr 3, 2023
Alex
5 out of 5 stars review

Amazing phone

Amazing phone for the price. I had this phone replace my Galaxy A13 (not 5G) and got this as a replacement. The phone is super fast, responsive, and has a great screen. I am shocked how good this phone is for the price. It is incredible to get such a good product for such a reasonable price. I am super happy! It came with 64 GB storage but I also have a micro SD card with 500 GB and have plenty of space on it. I save a lot of the stuff on the the SD card. Overall so happy! Thank you Samsung!!!

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
May 1, 2023
SmokeySmiles98
5 out of 5 stars review

Galaxy A14 is real nice. Cant complain.Easy to use

[This review was collected as part of a promotion.] I highly recommend the Galaxy A14/5G to anyone who is looking for a nice simple phone to have. It is so easy to use, there is so much you can do with this phone. It's a great phone honestly I use it for almost everything I do. The galaxy A14 Has great coverage & the service is always on point. Its very good on streaming, I play my music 24/7 everywhere I go and i dont have to wait for it to buffer all the time its great. I have all my games that I like play. It's verry good with storage. This phone Charges fast and the battery life last a long time. I could be happier. It Takes really nice pictures and has a grand photo editor. I do all my artwork and writing on here. This phone is not to big or too little, It's the perfect size for me. Honestly this phone is a really nice phone to have I don't think there is much at all to complain about really. I am 100% satisfied with it. And there is so much more that I haven't even learned about. I think I'll be using this phone for a real long time. I've had it for almost 6 to 7 months already and i really love it so far its Honestly perfect for everything I need it for and much more. I think alot of people would be satisfied with this phone.

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
Dec 24, 2024
Dumb
1 out of 5 stars review

Sucks

This phone socks it does what it wants when it wants And if you have a hearing aid you might be able to hear it ring are get a message over all don't buy this phone are t mobile get a can and string and you will be better off

Review from Samsung US
Helpful?4GICMKRGAYXZ13620820583
reply from R&R

Hi There, Thank you for reaching out to share your experience with your Galaxy A14 5G. We aimed to combine function, style, and durability in the A14 5G device. The phone offers improved picture quality and a longer-lasting battery, allowing you to do more and do it faster with its octa-core processor. There may be some additional questions, such as whether your hearing assistance device has Bluetooth capability. If it does, you might be able to connect it to your phone, ensuring you don't miss any alerts. We would love to know more about how you use your phone. If you'd like, you can reach out to one of our skilled members of the Samsung Support Team, and we can assist you in setting up your phone to your liking. Thank you for sharing your feedback, and thank you for being a valued part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages