I bought a few days ago and was very disappointed with the provided oil seeing how it has what seemed to be bits of black plastic material floating in it. I'm glad I was paying very close attention when filling the generator with said oil, only to watch the bits of foreign materials go right down into the crank case. Had to drain and replace with store bought oil instead. Very disappointing! Hope they reach out for help soon!

Excellent generator. The oil drain plug is unfortunately located where it is very difficult to drain the oil w/o it running onto the generator frame or the garage floor. I'm not certain that the propane intake is SAE threaded; it seems to be metric; which is not good since the U.S is SAE and all the propane accessories and hoses here are standard SAE. But, other than those 2 items, this is an extremely was designed unit. You won't be unhappy so quit looking and buy one. ;)

I bought this recently. Excellent combination of 2 fuel options, having the lp tanks used for grilling as backup fuel if needed. Electric start works well, saves lots of rope pulling to start an engine in cold weather. I was surprised at the excellent documentation provided, which is not common with appliances these days. Full documents on assembly, starting, usage and maintenance provided. Also includes lp hose, which some generators to not include. Overall looks like an excellent buy.

had to due to incoming inclement weather and it will not start so having to take it to a repair shop to look at and get working. I have previously owne 3 other generators and never had any problems with them which were other brands but this one came highly rated. I am not a happy camper at this point whatsoever.

Easy assembly. As others have said, somewhat difficult to get to oil fill location but doable. Unit started immediately using propane and remote start the first time I started it. Following starts have been more difficult with having to go through 2-3 cycles before it starts. Hopefully that gets better. We'll see.

This is a great light weight power house and having duel fuel was a strong selling point. The propane option is huge! If power is out for many days and the gas pumps are down, you can always get your hands on a tank of propane. Like Hurricane Sandy in NJ.

Entire packaging came filled with oil everywhere. The tools it came with was also soaked in oil. Couldnt put oil in my generator because the oil bottle it came with had leaked and was empty. Generator was super rough to start. Took me about 50-60 pulles to get it going. I even went by the steps and instructions. Horrible first experience.

I bought this generator a couple of months replacing another brand generator. We just used it for the first time during a recent power outage. The generator is easy to use. We were able to keep our essential items that we needed running powered. This is one of the best generators we have ever purchased.

After Hurricane Helene flooded my area of NE TN, we did not have power for several days. We made the decision to get a generator so this doesn't happen again. Now we're having temps near zero and have lost power a couple of times. The generator did its job so we could have heat until power was restored. The generator worked great and didn't let us down. So happy with our purchase!

Very easy to assemble - wheels and feet. Then add oil , gas, hook up the battery , make sure all the switches are turned to the correct settings. Pressed remote start and cranked on second try. Takes 90 % or so of the oil supplied. Rolls easily , the dual fuel supply is very nice also - gas, propane. Was delivered today so will revise once used .