I am a full time RV traveler and single female and I purchased this product for the great features. I had researched awhile before I decided on this one. I can move it singlehandedly on it's wheels and the convenience of using gas or propane is invaluable. The remote start was an added bonus. This is by far the best purchase outside of my travel trailer itself that I have made for this lifestyle.

We just purchased this generator and it's totally dead. We are in the process of getting our issue fixed. It does have some good features but until we can get it started we can't recommend. I hope it is a speedy process because we have a 1500 mile trip in a couple of weeks and will most definitely a generator.

I bought this a year ago and from the first time we used it, it was hard to start but we didn't think anything of it only that perhaps that because it was new it needed to be used and that's why it was hard. I also have a champion so we would generally use that generator. Well now through hurricane Beryl we needed to turn both on since we were out of electricity longer and for being the third time this generator took more than an hour to start. We tried everything from checking the oil, changing propane tanks, checking the spark plug and all and finally got it started after a little over an hour .

This is the second generator I've tried. The features on this one, that were standard are why we selected it to replace the last one. No special kit necessary for high altitude, cold start, and the remote start/stop. Just got it running this morning and am quite pleased, so far. Love the remote start/stop! The oopsie, well the air filter box and cover were both damaged in the box. It was not due to shipping. It had to be assembled with that broken part. Shame on the factory worker and quality inspector! Sending for a replacement part. Lets see how customer service responds?

Generally a good unit with some small setup issues. One annoying one that corrected itself was the uneven, wobbly stance when I first added pads and wheels. This did correct itself as the pads adjusted to the weight. Another issue still being decided is that it will not start on propane. Since I intended to use this as an almost automatic power source for a building with no electricity, this is more of an issue. Otherwise, the unit appears to be operating as it should. The remote start (on gasoline) is awesome!

This generator ran two refrigerators with freezers, one small portable a/c unit, three small fans, two lamps, one TV, a wifi, and kept our phones, and tablets charged when we lost power during Beryl. Easy to start when using gasoline. A bit of a challenge when on propane. I like using the propane better though. John -- Matagorda TX

This generator is great! Wife and I purchased for power outages from storms and camping trips. We love that this is gas/propane (Dual Fuel). Be sure to choke before electric start and buy the battery charger for this model. It has a charging port. very easy to assemble.

I like the dual fuel options. It was difficult to start out of the box. Left it on charger overnight thinking battery was dead. The Start button never lit up and I had to pull start. It took quite a while but got it to start on propane and seamlessly transitioned to gas. After a few minutes the start button lit up but would not shut unit down nor restart once manually shut down. Tested battery, putting out 12.36V. Must be some issue with batter connection or internal wiring. I've been waiting almost a week (granted over Christmas holiday) for support to call back. At least the guy taking the support ticket was really nice. There's that!

I was actually very surprised, the quality of this generator exceeded my expectations. Right out the box that came with everything needed, including a funnel to add the oil which they provided. All I added was gas and was up and running in minutes. Runs my AC IN MY 36 ft travel trailer just fine, after 4 days of no electricity it's a win.

I am happy to have this generator to rely on if the power goes out again.