Skip to Main Content
Sams Club
Sams Club
Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,066 ratings1,030 reviews
  1. 5 stars73% (776)
  2. 4 stars15% (165)
  3. 3 stars7% (74)
  4. 2 stars2% (26)
  5. 1 star2% (25)

Member photos

Sort by |
Showing 791-800 of 1,030 reviews
Sep 15, 2023
ErinB
5 out of 5 stars review

Great backpack!

My kids love these backpacks. The prints are fun and they are roomy. You can fit a bentgo box in the insulated bottom, but there’s also enough space for a lunchbox in the backpack if you’d rather. We’ve purchased several and they always hold up until the end of the school year.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Oct 31, 2020
Lmc5209
5 out of 5 stars review

Perfect for school lunch

[This review was collected as part of a promotion.] I have been using this for my 6 year old’s school lunch and it’s perfect. I love that you can freeze the tray for an ice pack. It’s easy for him to open on his own, which is important. He does struggle to close it though, but we’ll figure it out. The compartments are a good size and I like how securely it closes.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Oct 27, 2020
Lynn24
5 out of 5 stars review

If you have a picky eater, this is amazing!

[This review was collected as part of a promotion.] I have a 4 year old who is a super picky eater. We had a hard time getting her to eat her lunch prior to getting a Bentgo box. The Bentgo box allows her have variety and it makes it really easy for me to make her lunch as the compartments serve as a guide. I let her pick what goes in 2 of the compartments and she loves to be a part of it. The fact that this version has a tray you can freeze to keep it cold is a huge bonus. We used to use an ice block prior. The tray also comes out to make it easy to wash. Highly recommend this over the boring one item lunch.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Apr 18, 2022
Erica8485
5 out of 5 stars review

Great Product and Great Customer Service

I bought this for my son and it is adorable. The first Bentgo chill box we received had a problem with the latch but Michael in customer service was helpful and pleasant. He resolved the issue immediately and sent out a new one. Not only am I pleased with the product but glad the company provides such effective customer service. Thank you!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
May 9, 2023
jon93551
5 out of 5 stars review

Sturdy, Vibrant Colors, Good Zippers...Love It!

This backpack is excellent! It looks exactly as advertised, and it's clearly made from quality materials including the zippers judging by its feel and how it holds up at school in the hands of my toddler. WHAT I LOVE: - The dedicated lunchbox compartment is really nice. It even has a zippered mesh pocket inside where you can slip your ice packs, and it has an insulated lining! - The stretchy water bottle sleeve is convenient. - The optional companion products with matching print are very cool and worth buying in my opinion! You can see in the photos the other items that I bought: the ice packs, the water bottle, and the stainless steel bento lunchbox (which IS heavy as reviewers mention but also will last forever I think). - Customer service is great! The silicone handle on the matching water bottle tore somehow and they sent me a new one right away. WHAT YOU MIGHT WANT TO KNOW BEFORE BUYING: - Pay attention to the dimensions. I think it offers plenty of space and it's perfect for my toddler. However, if you're looking for an extra large backpack for your teenager to carry all of their textbooks, binders, and tablet, this is probably not for you I'm guessing. - Not really a big deal at all but I noticed that the side mesh pocket feels a little close to the bottom zipper. Sometimes I'm worried it will snag there. So far so good, so probably just a very minor concern. OVERALL OPINION: Worth buying. I can see why it has good reviews. Love it!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Sep 4, 2023
Momof3
5 out of 5 stars review

Clever Creation for Kids!

This is such a clever and simple way to ensure my kids are getting the appropriate portions of healthy food in a school day and that out will be fresh when they get to it at lunchtime! Bonus, bentgo customer care is an awesome team to experience. We had an issue with our first purchase and they were more than helpful in resolving our concerns!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Jun 2, 2023
Mom of 3
5 out of 5 stars review

Great customer service

We have had these chill boxes almost 2 years. In the past few month, some of them broke so I contacted customer service. They sent new boxes as they stuck to their 2-year warranty! Will definitely keep doing business with Bentgo. Chill boxes are great for toddler age and easy to open and close.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Nov 3, 2022
Mom_who_loves_bentgo
5 out of 5 stars review

The best lunchbox that will keep your food cold

I always wanted to have a lunchbox (bento style) that will keep my kid’s food (like hummus, cheese, avocado, etc) cold and fresh for hours till they eat at lunch, this is definitely the best one you can find that will do that! The portions inside are good, easy to open and the size is perfect for their lunch boxes! Will highly recommend!!!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Sep 4, 2024
elikai15
3 out of 5 stars review

it’s okay.

I like the concept of this lunch box. However, you do have to leave the bottom ice pack in the freezer for overnight in order for food to stay cool but doesn’t stay cool long enough. It is a bit heavy for my child to carry. I do wish they had this concept for a snack box size, it would be easier for little ones.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Elikai, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 26, 2023
MHodack
5 out of 5 stars review

LOVE

We have been a Bentgo family for years, and were excited to upgrade to the chill boxes once my daughter started school. The ice pack keeps my daughters lunch cold from the start of our day, through lunch, and is still cold when we return home! I can't recommend this product enough!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515