Having the ice pack is a game changer for us. I know that his lunch will stay cooler longer while in school which makes a difference in the health and quality of the food my son is eating. The box is easy to open for him and the compartments are a perfect size.

As a new dad I didn't know where to go for a lunch box. You always want the best for your child, right? Well, lunch boxes have changed since I was a kid and I was recommended Bentgo. The box is a great size, the chill feature works well, and I'm glad we went with this box. Plus, with kids - it can fall and you don't have to worry about it breaking or everything going everywhere. I'm happy with the purchase. Not to mention, there's a great 2 year warranty. We had a small issue, called them up, and in less than a few minute phone call - we were taken care of it.

I bought 2 of the Bentgo boxes for my boys. These are our second set. I love that we don’t have to rely on many tupperwares. Since you can’t put the outside case in the dishwasher it needs to be washed and dried well. We had an instance where mold accumulated; Bentgo agreed to replace the product.

We bought 2 backpacks and two lunch cases for our twins. We love the lunch cases and also the size of the pockets in the bag. The only complaint we have is one bag ripped where the velcro is. Thankfully customer service is helping us with a replacement!

I bought a set of lunch and snack boxes. I am very satisfied with my purchase.The food remains fresh and I have not noticed any leak thus far. I contacted customer services as the lunch box was hard to open and they reacted quickly, sending me a replacement box.

This is a great size for my preschool, she uses it every day. She also prefers to use the removable tray so that she can eat her lunch with the heavy top falling down. We are really disappointed that this lunch box is prone to mold, even after hand washing and using several types of cleaners. I wish that was better.

First off I want to say that we've owned a Bentgo Kids Box for the past two years and absolutely loved it. My son likes certain foods only if they are cold though (cucumbers, celery, berries, etc), so I was excited to see that Bentgo made a Chill lunchbox version with a compatible icepack. Unfortunately our experience over the past month is that the icepack does not keep his food cold through lunchtime (~4 hrs after I pack his lunch) - let along through afternoon snack time. So - in a nutshell - get a Bentgo Kids Lunchbox for regular foods - they are awesome! But if keeping food cold is your goal search elsewhere for a different lunchbox.

I always wanted to have a lunchbox (bento style) that will keep my kid’s food (like hummus, cheese, avocado, etc) cold and fresh for hours till they eat at lunch, this is definitely the best one you can find that will do that! The portions inside are good, easy to open and the size is perfect for their lunch boxes! Will highly recommend!!!

We bought this lunch box a year ago and the latch stopped working. Contacted customer service and received a quick response from a representative named Scott. Scott was so helpful and understanding! He offered to replace our lunch box and send it to us promptly. We are grateful to bentgo for excellent customer service!

My preschooler loves it! I thought it would be so convenient to have the lunchbox attached to the bookbag. Unfortunately, her school doesn't permit her to carry her bookbag to the cafeteria. Which defeated the purpose of this particular bookbag. However, she still loves it so we had to purchase the lunch bag to match the bookbag. Not the company's fault just her schools policy. I had a small problem with shipping but the customer service is OUTSTANDING!!!