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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,066 ratings1,030 reviews
  1. 5 stars73% (776)
  2. 4 stars15% (165)
  3. 3 stars7% (74)
  4. 2 stars2% (26)
  5. 1 star2% (25)

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Showing 701-710 of 1,030 reviews
Mar 22, 2024
Javier
5 out of 5 stars review

Makes life easier

This is a very practical way of packing lunch everyday. Also because of the ice pack there is no need to fit in the lunch box any other ice packs with different shapes that do not fit and make this task a daily puzzle. The compartments help me to increase variety and limit size of each food.

Review from Bentgo
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Aug 10, 2023
Haley
3 out of 5 stars review

Durable backpack but not a good design

The backpack is really made from good material I wish the inside was bigger. Also the problem with this design is that most kids don’t bring a backpack to lunch. They have to carry the lunchbox water bottles, silverware all separately and that’s hard for younger kids to keep up with so unfortunately this backpack did not work for us for that reason.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from CS

Hi Haley, Thank you for purchasing our Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag and providing your feedback. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 17, 2022
JessicaB
3 out of 5 stars review

5 star customer service, but 2.5 star product

I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

Review from Bentgo
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Jul 26, 2022
joannasocal
5 out of 5 stars review

Great Customer Service and warranty

I bought a bentgo chill lunchbox last year for my daughter and we love it! It kept her food fresh until lunch time even in the heat of Southern California. Unfortunately it developed stains on the rubber seals. I contacted customer service and they were prompt to address my concerns and sent me a replacement right away! Great warranty and great customer service!

Review from Bentgo
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Sep 4, 2024
elikai15
3 out of 5 stars review

it’s okay.

I like the concept of this lunch box. However, you do have to leave the bottom ice pack in the freezer for overnight in order for food to stay cool but doesn’t stay cool long enough. It is a bit heavy for my child to carry. I do wish they had this concept for a snack box size, it would be easier for little ones.

Review from Bentgo
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reply from Customer Service

Hi Elikai, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Nov 24, 2023
Mel24
4 out of 5 stars review

Great lunchbox!

We have two of these! They are easy to clean and have lots of space. The integrated ice pack is awesome and effective. We did have an issue with one of the box’s sealing between compartments. When I reached out to the support team, they were very helpful, quick to respond, and are in the process of solving the issue for us. Overall very happy with these products!

Review from Bentgo
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Jun 27, 2023
Lauren B
5 out of 5 stars review

Great Bento Box for Little Ones!

My daughter has been using this since she was 13 months old. She knows how to open and close it and loves opening it herself. I especially love how I can pack her various foods and nothing touches (we all know how kids don’t like food touching) 10/10 product!

Review from Bentgo
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Jul 12, 2023
BoyMommy22
5 out of 5 stars review

Best Lunch Boxes for School !

I purchased my first Bentgo Box about a year ago and wanted to try it out for my son. I absolutely fell in love with it and its size. The different compartment sizes makes it so easy to make a snack box lunch which is the way my son likes to eat. We will definitely be on the lookout for newer models of these lunch boxes in the future to fit his growing needs :)

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Feb 23, 2023
Tryndzlm
4 out of 5 stars review

Good but not great

Overall, this lunch box is a good size with the right number of compartments for our kindergartener. I really like the cold pack feature to keep her food cool for the day. However, the latch continues to pop open. Perhaps this was just an issue with our bentgo box. We look forward to trying out some other products :)

Review from Bentgo
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Mar 16, 2022
LalaB
5 out of 5 stars review

Never use a different box!

We’ve had ours for the past 3.5 years and it’s been great! We love this one much more than the classic design. It was easy enough to open and close for my kid when he was little which was important to me and it holds the perfect amount of food! I love that you can choose to use the chill pack or leave it out when it’s not needed!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515