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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,066 ratings1,030 reviews
  1. 5 stars73% (776)
  2. 4 stars15% (165)
  3. 3 stars7% (74)
  4. 2 stars2% (26)
  5. 1 star2% (25)

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Showing 661-670 of 1,030 reviews
Jan 6, 2023
LizTRD
4 out of 5 stars review

Love these

I am a pediatric registered dietitian and I absolutely love these boxes. I use them for myself, my husband and my kids (ages 3.5 and 18 months), and always recommend them to my patients. After about 9 months of continued use, the Bentgo Chill did develop mold on the silicone liner and despite multiple attempts to remove it nothing helped. However, I reached out to Bentgo and they replaced it very seamlessly for which I am very grateful.

Review from Bentgo
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Jul 25, 2023
Heidi
5 out of 5 stars review

Love Bentgo boxes!

I only wish I had purchased these earlier for my kids. Bentgo boxes became a staple in my house last school year. No concerns about leaking, love that I can pull the tray out and stick it in the dishwasher, and the sizing is perfect for my kids. My kids love the fun colors and the fact that their lunch isn't smashed from their walk to school (kids will be kids, right?). Bentgo has also shown great customer service to me when I reached out to ask a question. Good customer service makes me a loyal customer.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Mar 12, 2024
AlliCat23
4 out of 5 stars review

Convenient, Compact, and Fun!

My son has been using his Bentgo for preschool and has loved it. He loves helping to prepare his snack by putting them in the individual sections. It’s great that the tray comes out and that there is an ice pack. It fits in his backpack well with his water bottle, and because it is slim it doesn’t take over the space. I’ve had some confusion how the ice pack works because there is no liquid in it. It is really light so I’ve wondered if it was damaged and missing the fill. It gets cold in the freezer but I’m not sure how long it lasts. When he is home from school after 3 hours, his snack is not chilled. Other concerns have been that it is not the easiest to close, like it’s bursting at the seams. I’ve made sure all the components are snapped in place but it feels like it may burst open, but I have not seen it burst open. I don’t think my son could put it together and close it himself. A small crack developed on the side, I have no idea how. The silicone is not affected so I don’t think the seal is broken. The saddest part is that the silicone inside developed mold under normal use. We wash it by hand everyday after he gets home from school and let it air dry. So I guess it’s moisture from the time it’s prepared and used at school till he gets home that causes it. I still think it is a great product but can’t continue to use with the mold. We have had it about 2 years.

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Jan 18, 2025
LHebs
4 out of 5 stars review

Good product, minor space inconvenience

This is a great item, easy for the kids to use at school. Helpful that the tray is dishwasher safe. My only criticism would be that the largest space doesn't accommodate the width of a regular piece of bread, even when the crust is cutoff which is frustrating.

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Oct 24, 2020
BenBrantmom
5 out of 5 stars review

My son couldn’t wait to use this

[This review was collected as part of a promotion.] Love this. My 5 year old instantly started planning his lunch and where items go and they were all healthy! This is where you put the grapes. He loves it and loves the ease of opening and closing and I love it keeps the items cool for him.

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Oct 10, 2023
JakFune
5 out of 5 stars review

Amazing design!

I bought 3 of these, one for each of my kids (ages 4,9, and 15) and they have been a big hit! It is a high quality product, it’s very durable and I love the different designs. The compartments make it super easy to portion control and it is the perfect size, not too bulky and big and not flimsy and small. Cleaning them is a breeze and my kids are always excited about their lunch, highly recommend!

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Sep 7, 2023
Najat
5 out of 5 stars review

Quality item for sure and GREAT customer service!

We purchased our 1st bentgo 2 in1 backpack and love it, however we ran into a little issue that my daughter had to remove the snack early in the day prior to eating it and needed a solution to keep her snack cold till later in the day. Scott from customer service fixed us right up with a Kids Chill snack box, problem solved! I will be ordering from them every year from now on! :)

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May 22, 2022
Krys24
3 out of 5 stars review

Love the concept-hate the mold

I’ve been using this lunch box for my one year old daycare box and took care to clean it the minute he came home. Black mold still developed on the silicone seals and I can’t find any way to get it off. I’ve tried vinegar and bleach. So disappointing!

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Oct 6, 2023
lunch03
5 out of 5 stars review

Great for kids school lunch

We bought 2 of these when our kids started a new school and needed to start taking their lunches each day. We love the build in ice pack! We did have an issue with one of them not closing but I contacted support and they replaced it without issue. Would def. recommend this product.

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Feb 22, 2023
Patti
4 out of 5 stars review

Perfect for school lunches

Oh how we loved these bentgo snack boxes. It was perfect for my daughter’s lunches and snacks for school. I had even bought some for her little brothers as well. The portions were perfect. I loved the snack size because it fit perfectly in her lunch box. I packed two bentgo snack containers. One for lunch and one for snack. I found this worked better for us instead of the regular sized ones.

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