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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,100 ratings1,064 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (171)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 561-570 of 1,064 reviews
Oct 5, 2023
Reviewer name: Ch2uo9
5 out of 5 stars
5 out of 5 stars review

Great for Kindergarten (Keeps Food Chill)

We love that this comes with a chill tray. My daughter started kindergarten this year and it’s important for us that we keep her food at the right temperature. Love how small and compact the lunch boxes are. It’s not heavy and easy to open and close. The design definitely adds a fun touch to lunch.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Aug 17, 2023
Reviewer name: Diana
5 out of 5 stars
5 out of 5 stars review

Best lunchbox for anyone! ESP kids

We are a bentgo box lunchbox family. Every child has one. Every niece and nephew also gets on for their birthdays. It’s a great box that is durable and high quality. It never leaks. My kids love using it and want to eat everything in their boxes! The designs are so cute too. They also have great customer service.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Jul 26, 2023
Reviewer name: Mimi
3 out of 5 stars
3 out of 5 stars review

Bentgo box

When I first received the item I was excited to use it but after a month mold starting growing rapidly on the snack and lunchbox. I followed all cleaning instructions to try to get rid of it. Vinegar/bleach and water hand washed. I really do like the box and it keeps food cold for a lone time.Customer service is excellent.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from CS

Hi Mimi, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 3, 2023
Reviewer name: Heather
5 out of 5 stars
5 out of 5 stars review

Works wonderful!

I bought this product almost a year ago and use it on a regular basis for my 2 year old. it is super durable as it is not breaking and if you are a parent to a toddler you know how rough they can be with items, it is also super easy for him to use as he was able to learn how to open it and close it by himself. The ice packs are also a godsend as it is reaching 105 degrees in Texas, and I am able to keep my child's food cool for longer as the daycare doesn't provide a fridge for the children. I love the way it has different compartments and it allows me to pack a more diverse lunch, it also helps me portion out the items and provide a good variety of food.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Aug 16, 2025
Reviewer name: Ellie
2 out of 5 stars
2 out of 5 stars review

Chill factor fades fast!

I purchased two of these Bentgo Chill Kids Lunch Boxes because I wanted the built in ice pack for my child’s lunch. I tested it at home - after 3.5 hours, the string cheese was warm and rubbery. The ice pack was warm. I took the internal temperature of the cheese and it was 75 degrees- ick! I’m glad I tested it before sending to school, but disappointed I need to figure out something else…

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Ellie, Thank you for sharing your experience with the Bentgo Chill Kids Lunch Box. We’re so sorry to hear that the built-in ice pack didn’t keep your child’s lunch as cool as expected. Here’s a quick tip that may help: for best results, we recommend freezing the ice pack flat overnight and pairing it with an insulated Bentgo Lunch Bag to maximize cooling. In warmer climates or for extra cooling power, adding an additional small ice pack can also help extend freshness throughout the day. Please don’t hesitate to connect with us at support@bentgo.com or 714-668-0300 and we can help further troubleshoot. Thank you, Jessica Bentgo Customer Support

Sep 9, 2021
Reviewer name: Mamaw24
4 out of 5 stars
4 out of 5 stars review

Perfect portion sizes

I did a trial run at home with the ice pack and wasn’t impressed. It didn’t stay cold for hardly 2 hours. But other than that it’s a very cute lunch box and easy for a small child to open. I would be afraid to pack something that requires it to be kept cool for more than an hour or hour and a half.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Nov 3, 2023
Reviewer name: BoyMom3
5 out of 5 stars
5 out of 5 stars review

Great product!

I purchased three bento boxes for each of my kids (7,3,2). It makes packing lunch easy and offers variety of options for kids to enjoy at school and daycare. I love the versatility of packing cold or room temperature lunches. Great product and excellent quality.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Nov 9, 2023
Reviewer name: TikkoTikko
5 out of 5 stars
5 out of 5 stars review

Great experience with the customer support

We bought a Bentgo chill box almost 3 months ago. We noticed a few molds on the lower side of the box. When we reached out to the support team, they were very supportive and quick with their responses. We are being told to receive a replacement soon. Happy to be a Bentgo user.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Apr 18, 2023
Reviewer name: Angle
5 out of 5 stars
5 out of 5 stars review

Great lunch box

We had bentgo lunch box for years and loved it so purchased chilled box too. After for a while the hinge broke but the customer service offer the replacement. They stand by their product. Chilled box is great for summer and for cold lunch. Love the sectional which encourage to put variety of foods also love the design/color too. I wish it’s a little bit lighter for little one to carry in the lunchbox. We loved so much bought 3 different kind of bentgo boxes!

Review from Bentgo
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Sep 2, 2022
Reviewer name: Stew213
5 out of 5 stars
5 out of 5 stars review

Excellent customer service

I bought 2 bentgo chills a few months ago for my kids and have worked fantastic until one of the locks broke and I called about it and the team was great to work with and sent out a replacement to me at so charge! And then just the other day the second one broke and within moments they have another one on the way to me which is fantastic because this week was the first week of school and we need our bentgo for school! So thank you for having great customer service that's so easy to work with!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515