Hello Johnnie,<br /><br />Thank you for sharing your feedback with us. We understand how important it is for the canister to lock securely and for the vacuum to deliver strong, consistent power. We appreciate you taking the time to let us know what could be improved on. Feedback like yours is incredibly valuable, so we’ll be sharing this information with our development team for future improvements. If you ever need assistance with your unit or have any questions, please feel free to give us a call at 1‑800‑365‑0135, where one of our product specialists will be happy to help. We&#39;re available Monday to Friday, 9 a.m.–9 p.m. ET, and Saturday, 9 a.m.–6 p.m. ET.<br /><br />Kind regards,<br />Ninja Kitchen

Hello Lorie, thanks for sharing your feedback. We’re sorry to hear your blender isn’t blending well and that the Auto‑IQ and stop/start features haven’t been helpful for you. That’s definitely not the experience we want for you, especially after only a few months of use. If you’d like, our Customer Support team can help troubleshoot the performance issues or go over your options. Feel free to contact us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen