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Customer reviews for LG 5.0 cu. ft. Front Load Washer with Coldwash Technology for
LG 5.0 cu. ft. Front Load Washer with Coldwash Technology
4.3 out of 5 stars
stars153 ratings153 reviews
  1. 5 stars68% (104)
  2. 4 stars14% (21)
  3. 3 stars7% (10)
  4. 2 stars5% (7)
  5. 1 star7% (11)

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Showing 61-70 of 153 reviews
Jul 2, 2023
sammy1952
5 out of 5 stars review

Verified Purchase

0ne of the best units I have ever purchased

I love this unit very quiet and cleans great LG washers and dryers are some of the most reliable machines on the market with front load, top load, and stackable options. My is a stackable

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
Jun 26, 2023
babs58
4 out of 5 stars review

Verified Purchase

Great washing machine!

Works great and quietly! also, no shaking. Only thing negative is the interior smell! Finally ran washer cleaner thru it. But love the color, everything about it and was at a great price too!

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
Sep 21, 2023
dunbear
4 out of 5 stars review

Verified Purchase

works great!

[This review was collected as part of a promotion.] i bought this a couple of months ago and i am very happy with the machine, clothes are clean, machine is quite, and it seems to be using less water than my older machine!

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
Sep 5, 2023
Vicki_
5 out of 5 stars review

Verified Purchase

Great washer

Great washer - should have made the purchase a long time ago. It's a large washer and easy to use with all the settings. Very happy with our purchase!

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
Jun 9, 2023
Firechief
5 out of 5 stars review

Verified Purchase

So quiet!

[This review was collected as part of a promotion.] I have have never owned a washing machine that ran so quiet and smooth. Very happy with the washing power. Our clothes come out of the wash so clean. Great product LG!

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
reply from LG Social.

Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Jul 22, 2023
David3031
5 out of 5 stars review

Verified Purchase

Great machine

We bought this washer to replace another LG front loader that was 11 years old. The new washer performs just as the LG literature states that it will.

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
Jul 3, 2023
LG Front Loader Washer
5 out of 5 stars review

Verified Purchase

LG Front Loader Washer

[This review was collected as part of a promotion.] Love the large capacity for big items. Very satisfied with my purchase compared to my previous top loader purchase.

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
reply from LG Social.

Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport.`Jai.

Jan 25, 2026
sanjuankap
2 out of 5 stars review

Deeply Regret the Purchase

Generally good cleaning performance, but the design of the door gaskets traps water and creates the nastiest buildup of bacteria and slime -- even while using the cleaning tablets and regular cleaning routines. The gasket design not only traps the water, but makes cleaning virtually impossible. Regretting the purchase. Seriously considering trashing this and buying a top loading washing machine.

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
reply from LG

Hello. Thank you for sharing your experience with your LG Washer. The way you described the buildup inside the door gaskets, the trapped moisture, and how difficult it has been to keep the area clean gives a very clear picture of what you’re dealing with. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this gasket‑related buildup issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on washer maintenance and gasket care: https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine--20150635948425 & https://www.lg.com/us/support/help-library/lg-front-load-washer-maintenance--1400786418920TWW ^James

Feb 1, 2026
LaurenSC
3 out of 5 stars review

Child lock isn’t actually childproof

My biggest complaint is that the Control Lock feature “aka child lock” applies to every button/knob except the power button. Guess which button my toddler likes to press? So what’s the point of having that feature if it doesn’t apply to every button? I hope they change this feature in future models.

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
reply from LG

Hello, Lauren. Thank you for sharing your experience with your LG Washer. Your feedback about the Control Lock feature and how it doesn’t prevent the power button from being activated gives a clear picture of how this design impacts your household, especially with a toddler who naturally gravitates toward that button. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this control‑lock feature issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-unresponsive-washer-buttons--20152367429605 ^James

Feb 8, 2025
Vaheh
1 out of 5 stars review

very bad product! no customer service

purchased this machine two months ago, and the door gasket is already wearing out. When I contacted LG, their representative claimed that detergent was the cause—though I have no idea how they determined that. I typically buy my detergent from Walmart and own another identical machine, purchased in August, which is working perfectly. I don’t understand how detergent could affect only this machine and not the other. When I insisted that the issue was due to a faulty washer, customer service offered to send a technician but said I would have to pay for the visit. If that’s the case, what is the LG warranty even for? Since I’m still within the 90-day window, I’m hoping to return it to Sam’s Club.

Helpful?2QLG2EJ9UDGY13620460832
reply from LG Digital Customer Care

Hi there, Vaheh. Thank you for sharing your experience with us regarding your LG WM3470CW Front Load Washer. We understand your situation and how concerning it must be to deal with the door gasket issue, especially within such a short period of ownership. To help with this, we recommend checking the gasket for any residue buildup, as using high-efficiency (HE) detergent in the proper amount can prevent wear and tear.https://www.samsclub.com/p/lg-5-0cf-front-load-washer/P03020087Since you’re still within the 90-day window, we suggest reaching out directly to Sam’s Club regarding their return policy. However, if you’d like us to explore additional support options, please send us a private message on Social Media @LGUSSupport. We’re here to assist you further. —Renzo