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Customer reviews for LG 5.0 cu. ft. Front Load Washer with Coldwash Technology for
LG 5.0 cu. ft. Front Load Washer with Coldwash Technology
4.3 out of 5 stars
stars153 ratings153 reviews
  1. 5 stars68% (104)
  2. 4 stars14% (21)
  3. 3 stars7% (10)
  4. 2 stars5% (7)
  5. 1 star7% (11)

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Showing 121-130 of 153 reviews
Mar 25, 2024
Loc55
5 out of 5 stars review

Verified Purchase

Smart features and look good

I bought it 3 week ago and I am happy with it. Wash very clean and save water

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
Oct 25, 2024
Grandmum
3 out of 5 stars review

Disappointed. Expected better than older one.

I bought this after my 12 year old LG top loader died. Since l was having unbalance load problems with the older washer I thought that a bigger capacity front loader would solve my problems. Nope. I have had my washer for a couple of weeks and the loads are even smaller than before. I never had unbalanced load issues with my previous washer until after I had it over a decade. Now in order to have a complete cycle without interruptions, I now have to do multiple small loads. Not what I expect for a large capacity washer.

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
reply from LG Digital Care Team

Hey there! We appreciate you letting us know about your LG washer and want to help you get a full load of laundry done rather than small loads. Based on what you've described about completed cycles with the smaller loads, we'd be happy to provide you with this link (http://spr.ly/6424q7Z66), which offers troubleshooting tips for your washer not completing its cycles. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and any troubleshooting you've tried, and we'll be ready to help and make sure everything is working at 100%! *Josh

Dec 13, 2023
ccic2491
5 out of 5 stars review

So far, so good!!

[This review was collected as part of a promotion.] So far, so good!! I was informed by a lot of friends and family not to purchase a front load washer. Despite what they said, I went ahead and purchased this and the drier that goes with it........I could not be happier!! Their biggest concern was that they got mold on theirs but I have a large enough space when I can keep the door open so it dries quickly, plus I wipe it down after the wash is complete. I have only had this machine for about a week and have already washed about 10 loads of laundry. I have noticed that it cleans my (and my family's) clothes a lot better than my old top loader and I highly recommend this washer. The only "negative" I could find so far is that I'm about 6' tall and it is a little bit of a pain to bend all the down and reach to the back of the washer to get clothes that are back there. I am purchasing pedestals now to hopefully reduce that little annoyance but other than that, great washer so far!!

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
Feb 20, 2024
LMCRI
5 out of 5 stars review

super large!

[This review was collected as part of a promotion.] Bought this washer about 9 months ago. I replaced an old LG (about 13 years old) This washer is very large. in fact it hold a lot of clothes that my 13 yo dryer couldn't handle. Just replaced the old dryer for a larger LG with wifi. that is the only thing i regret about purchasing this model is the lack of wifi. everything else is great with this washer. I love it

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
Aug 9, 2024
RRamos
2 out of 5 stars review

Becareful of Rubber Rim

[This review was collected as part of a promotion.] Purchased in November 2023. Was away in July when I received a phone call from my son; the rubber rim around the base of the drum for the door closure was breaking off. Had to call repair man to fix within the first 7 months

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
reply from LG

Hi, there. Thank you for sharing your experience with the LG Washer (WM3470CW) model. We understand your concern about the issue with the rubber rim around the drum, especially soon after your purchase. We strive to provide durable, high-quality products that exceed our customer's needs. It sounds like you've already had a repair technician address the issue. To prevent similar issues in the future, we recommend regularly checking the seal and keeping it clean and free of debris. Ensure all repairs are documented and covered since your washer is still under warranty. If you have questions or need further assistance, please message us on social media @LGUSSupport. We’re here to ensure you have a positive experience with your LG appliance. ^Juvy

Feb 20, 2024
LMCRI
5 out of 5 stars review

Huge capacity!

[This review was collected as part of a promotion.] Replaced a 13 year old LG washer for this ginormous one! I love it. my only regret was that I didnt get the wifi option. I had to recently replace my old LG dryer and got the dryer with wifi I have had this washer for 9 months now and it's been great. I cant believe how much i can load this up. It is super quiet, so quiet I have to go in and check to make sure I actually turned it on.

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
Sep 19, 2024
gene561
5 out of 5 stars review

Efficient and Spacious: A Game Changer in Laundry

[This review was collected as part of a promotion.] I recently started using the LG 5.0 CU. FT. MEGA CAPACITY FRONT LOAD WASHER, and I’m really impressed. The capacity is fantastic—it's great for handling large loads, which saves me time. The washing cycles are efficient and quiet, and I love the variety of settings available. Plus, my clothes come out clean and fresh every time. The design is sleek and modern, fitting perfectly in my laundry room. I also appreciate the energy efficiency, which is a bonus for my utility bills. Overall, I’m very satisfied with this washer and would highly recommend it to anyone in need of a reliable and high-capacity washing machine.

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
reply from LG

Hello, Gene! We appreciate you sharing the great feedback! It’s fantastic to hear how much you’re enjoying your LG Front Load Washer. That extra space really does make a difference — being able to tackle large loads in fewer cycles is such a time‑saver. The quiet, efficient wash cycles and wide range of settings are exactly what this model is designed to deliver, so it’s great to know they’re hitting the mark for you! The sleek, modern design and energy efficiency are bonuses that make the whole experience even better, and it sounds like it fits perfectly into both your home and your routine. Your recommendation means a lot! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 8, 2024
miamisae
3 out of 5 stars review

Great machine but stinky :(

Bought this a month ago...I love it but the smell coming from the rubber gasket is more than I can bear. I pray it eases up with time...if not they need to replace this one. I know rubber off gases but this is not just a rubber smell. Staying hopeful.

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
reply from LG Digital Care Team

Hey there! Let's help keep your clothes smelling fresh and clean so you can fully enjoy your LG washer unit. Please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh

Nov 30, 2024
Ela 15
1 out of 5 stars review

I think this machine was designed for save water , there is no reason to buy a big machine a big machine because I bought a big one and I only can wash a little bit clothes and use a heavy duty cicle, that’s mean I spend more power and water using extra rinse one it . I don’t recommend this machine

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
reply from LG Digital Care Team

Hey there Ela! We want you to be able to fully use your LG washer effectively and efficiently so you can use it how you want to and save energy while doing so. On page 28 of the owner's manual (https://tinyurl.com/23e7gmex), it can help you use different cycles that are energy-efficient. So we can make sure that you're fully taken care of, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh

Nov 4, 2024
Eaguilar
1 out of 5 stars review

No satisfied

I bought this big machine in order to wash enough clothes , it doesn’t clean well my clothes , I request a returning number to LG No one help me with it in order I can get anothe model . There is no enough water in this machine. I need another one .

Review from lg.com
Helpful?2QLG2EJ9UDGY13620460832
reply from LG Digital Care Team

Hey there! LG front-load washers are high-efficiency champs, using just the right amount of water to give you sparkling clean clothes every time. The washer fills slowly, monitoring the saturation level until your clothes are fully soaked—then a sensor stops the fill, saving water without compromising on cleanliness. For a quick rundown on how this works and some troubleshooting tips, check out this video: http://spr.ly/6420SWjuu. Got more questions? We’re here to help! Just send us a private message on social media to @LGUSSupport with your serial number and any relevant details. Let’s keep those clothes looking fresh! ~Ivy