I had been wanting some structure to provide shade in our backyard since we bought our house four years ago and I only wish we had done this sooner! The pergola looks beautiful and it defines our space so much better. You will want to seal it beforehand and it does require a few friends/family to help put up.

Bought this one from Sam's 2 years ago and am still in love with it. Easy to assemble= good instructions. The wife and I frequently chill under this and I camp under it about 10 times a year (sling a camping hammock between the support posts). Awesome product, I would buy again.

I bought this last June, and it arrived fairly quickly. I paid my landscape architect to assemble it and with a 2.5 person crew, it took about 4 hours. Lots of pieces, but they figured it out. The pergola is solid and the color is beautiful. It has withstood several storms and gusty wind days this past year. To protect , maintain, and preserve the cedar for years to come, I'm planning to put a clear coat of stain on it later this month. I am really satisfied with how it looks. I just wish they made them taller.

I purchased the 16x12 May of 2022 with the hopes of getting it up by July for a large family gathering and overall better backyard aesthetic. Things did not go as planned. The four boxes it arrived in sat on the side of my house until September 2nd 2023. I fully expected there to be rot and all kinds of damage since I live in the PNW with lots of moisture. There was a few areas of cardboard rotting to the wood but nothing I wont be able to resolve. (See pictures) It took 2 people (1 being an experienced carpenter) 6 hours to get it unboxed, sorted and assembled. The instructions are VERY CLEAR & everything is numbered. For me, it’s perfect. I absolutely love it. The carpenter assembling it for me was not loving that the roof sections are divided into 3 pieces instead of being one solid long piece.….. but that’s the drawback I suppose for something being shipped and prefabricated. Those details that a woodworker would see are things I don’t care about. A local company makes the exact prefabricated pergola delivered (all solid sections) for triple the cost. No thanks lol I’ll take this one instead!

Love this! I knew when I opened the boxes that this company knew what they were doing. All the parts were there, everything fit, all the holes lined up (almost) and I did the whole thing myself with just three hours help from a friend when it came time to erect it. The ONLY thing I noticed that seemed out of whack were that the holes in the purlins did not match up to the pilot holes in the cross pieces. Not a biggy as the screws went in fine where I needed them to. Just...how the heck did they screw up the hole placement so badly? Otherwise, a great product that I would recommend to anyone.

[This review was collected as part of a promotion.] We purchased this last summer and LOVE it! We placed it on our deck outside of our master bedroom. It adds an entire outdoor living area and so much charm to backyard! We put the plastic sheets over the top so we love to sit outside when it's raining! Highly recommend this pergola!

Started with just myself up thru STEPS 7, then two men for STEPS 8, 11, 14 thru 16, and 18. Most of the entire family joined in from this point on. Preliminary assembly and assembly-STEPS 1 thru 7, 9 thru 10, 12 thru 13, and 17 I did in my garage while waiting for HOA approval and concrete slab completion. (The good news is, there were no missing/damaged parts, save for what I considered to be minor blemishes in the surface of three different boards. Upon final assembly, there were no shortages and surplus in nearly all of the hardware parts). We chose to pre-stain everything from this point forward in the installation. 1st complaint: The sum of the various lap-joints does not produce the same thickness as the original board. Note: Depending on your selection of stains, this can be less noticeable in the final assembly. 2nd complaint: The depth of the lap-joints is often inconsistent, resulting in gaps as large as 1/8 inch. I know of no easy way to camouflage this, Note: I consider both of these complaints to be the result of a quality-control problem. If you choose to follow the Manual (Anchoring Layout pg-3, as we did), this can result in some of the Posts not standing perfectly vertical. To the critical eye, this can be annoying. Suggestion: Follow the Manual (Anchoring Layout pg-3) for a starting point, but before anchoring the base of any Post, tighten all hardware except those affecting the Post alignment. Then, make any fine-tune vertical alignments to the Posts using a carpenter’s level. (If everything has been done correctly up to this point, this should be very minimal). Lastly, anchor the Posts. Caution: I didn’t pay enough attention to the location of the pre-drilled holes in the JOIST and ended up with some of the pre-drilled holes facing down instead of up and on the outside instead of the inside (or vise-versa) of the POST. This will extend the installation time no matter how you choose to solve it. 3rd complaint: Neither of the inside POST (POST P03) were pre-drilled for the CORBEL on one side only as they should have been. Note: This I consider to be another quality-control issue. 4th complaint: Because there is no staggering of the lengths of the PURLINs, all the joints fall on a single SLOTTED-JOIST at each splice point. This leaves you with no attachment to the PURLINs to those two particular SLOTTED-JOIST leaving them less stable than the others. I chose to replace the PURLIN splicing bolt, nut, and washer in four staggered locations across the length of these tow JOIST with a 3” long - ¾” lag bolt and washer making the splice point serve as the anchor point to the JOIST in those four locations. If you are anchoring your Pergola to concrete, I discovered that dipping the concrete anchor screws in thick liquid soap such as hair shampoo before driving them will keep them from seizing up during driving. (Learned this the hard way).

Have had it for about a month. Put it up in two days; assembled the sides and cross members myself then had help, four of us, stand the sides up in place then fasten the crossmembers with one bolt to keep in place. The next day I permanently fastened the crossmembers, then put the joists and purlins up. Everything fit together very well, accurate holes drilled. Extra fasteners provided are always appreciated as it is easy to drop and lose something. Added fan and propane heater to complete. Very pleased with our purchase.

Pergola shipped and arrived within a week of ordering. Discovered a joist missing during assembly. Called customer service and they had a replacement on it's way in two days. Assembly was fairly straightforward but I recommend taking inventory of your parts, having a drill to fine tune pilot holes, and run all the nuts down the bolts prior to assembly. The coating tends to muck the threads up, making them useless. There were extras, but not many. I also ordered some stain as there are alot of touch-ups needed from shipping and assembly. Instructions were ok but take some time to understand so you avoid having to undo steps. It went together more or less as advertised. Added lights and it looks fantastic! .l

This is a two person project and was completed in under 8 hours. Everything piece of wood is labeled, including the screws. Instructions are easy to follow and downloadable app with instructions and 3d visuals ensure you move from step to step with confidence and ease! The finished product is beautiful and makes a big statement!!