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Customer reviews for Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation for
Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation
4.7 out of 5 stars
stars769 ratings733 reviews
  1. 5 stars82% (629)
  2. 4 stars14% (109)
  3. 3 stars2% (14)
  4. 2 stars1% (9)
  5. 1 star1% (8)

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Showing 321-330 of 733 reviews
Apr 29, 2021
Rico72
5 out of 5 stars review

Better than building from scratch!

Last summer we finally got to realize our dream of having a backyard pergola. I researched designs and priced materials for building my own from scratch, and then I looked online at kits to compare. I am so glad I did! The Backyard Discovery kit cost less than the wood alone for building my own, and the assembly was super easy. The only tricky part was anchoring it to our patio: the provided anchors kept stripping so I had to replace with stronger ones. But other than that small issue everything else came together really well. And we love sitting outside in our new outdoor living room!

Review from backyarddiscovery.com
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Dec 2, 2024
Hank908
5 out of 5 stars review

Well made went together just as advertised

I used the optional assembly service and that was frustrating. They went thru several people trying to get it assembled, finally on try #6 we got it done but I wasted a lot of time from work going home just to have nobody show up. It's large and bulky to assemble so trying to do it by myself wasn't really an option. But overall the pergola itself is great. Only complaint is it feels short to me, I wish it was a foot taller

Review from backyarddiscovery.com
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Mar 20, 2023
Weej
5 out of 5 stars review

Great Product, Wonderful Service

[This review was collected as part of a promotion.] Bought this in June as part of redoing our backyard and we loved it over the summer. Everyone that we have had over thinks it is great looking and a real value. Our contractor was amazed by the quality of the kit and had no trouble setting the footings in the new pavers. The service from BYD has been so good that we also bought one of the large Grill Gazebos which let me keep grilling during a really wet winter here in Northern California.

Review from backyarddiscovery.com
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Jun 17, 2016
Bill
3 out of 5 stars review

Price is far less than others, but quality is not much less. Very happy with my purchase, using it as a decorative car port in an area too small for anything else. Did need to re-drill 3-4 holes in the top slats, but the rest fit together well. Recommend reading the instructions.

Review from backyarddiscovery.com
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Sep 24, 2023
Michele and Glenn
5 out of 5 stars review

WE LOVE THIS PERGOLA!

If you are on the fence deciding whether or not to purchase, make the purchase. We bought ours this past July and have been making it our own ever since. When we first received our on time shipment, we thought we better check all the parts right away in case we needed anything replaced. When I called customer service to tell them we wouldn’t be putting this together for a few weeks and what if we discovered at that time we needed replacement parts, customer service assured us they would send us whatever we needed and not to worry. We built our pergola for a few hours each day during the week so all we needed to do on Saturday was raise up the posts and add the cross beams. This definitely makes the project less daunting and it only took us 3 hours or so when we lifted the posts. We have received several compliments. The color you see in the photos is the actual color. We have not yet stained. The purlins that came with (top) were just ok. They seemed crooked when we screwed them together. In the end, we added 1x3 cedar slats so that we had more shade. Directions were straight forward.

Review from backyarddiscovery.com
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Jul 2, 2020
Richard_L
5 out of 5 stars review

Great value & easy to assemble

After researching many pergola manufacturing companies, we chose Backyard Discoveries. The price was the best and photos and reviews appeared to be of good quality. I was relieved when the boxes were delivered and I could confirm the quality of the manufacturing and design. The instructions were well written, and the assembly was clearly well thought out. My son and I were able to easily assemble the pergola in about 8-10 hours on a Saturday. I was impressed at how easily it went together with pre-drilled holes everywhere and top quality hardware. The product and company exceeded all my expectations. In sunny California we enjoy the pergola almost every day. I would highly recommend this product to anyone considering a pergola to enhance their property.

Review from backyarddiscovery.com
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Jul 8, 2020
Don M
5 out of 5 stars review

Great looking pergola made with first rate parts

I'm very happy with this product. It arrived within the time frame advertised. Some external damage to cardboard box but no damage to parts inside. All parts present and of very good quality. We sealed all wood with three coats before assembly. Directions for assembly were good All went together nicely - predrilled holes lined up ok but required some freshening up of entry and exit points. Hardware was good and looked professional with nut barrels instead of nuts on the bolts. I had some concerns with the recommended anchoring method and chose to make 12x12x12 concrete with embedded brackets bolted to the posts since we live on a mountain with high winds sometimes. Project was completed in just a few partial days with two helpers. Very happy with the results

Review from backyarddiscovery.com
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Dec 6, 2016
FredneckLarry
5 out of 5 stars review

Exactly perfect -- as described

We bought this earlier this year after pricing out the materials to build one. This one was less expensive and arrived with perfectly cut pieces that were easy to assemble. It's exactly as it appears in the ads and we've received numerous comments about how attractive it is.

Review from backyarddiscovery.com
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Jun 5, 2022
Battledonkey
5 out of 5 stars review

Excellent quality!!

Mine has been up for 2 months now and it has completely transformed my patio. Installation is a breeze if you can follow simple directions and take your time. My wife and I put our pergola together in about 4-5 hours. The quality of the materials is much more nicer than any other pergola kit I have seen at the big box stores, I’m confident it will last for many years.

Review from backyarddiscovery.com
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Aug 12, 2021
BobbyK
5 out of 5 stars review

Backyard Discovery 12 x 10 pergola.

Started out slow but once I recognized all the parts the installation went quickly and smoothly. I had to drill out the top holes of the angled extensions so the bolts would line up. The extensions are not structural only decorative. Other than that installation was not difficult.

Review from BILT
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