they use cheap wood

Two boxes on a pallet, and bottom of box against the pallet was damaged, damaging 2 pieces of wood that the company will take two weeks to get to me. Probably 25% of the boards were bowed, rendering the predrilled holes useless. Along with my damaged pizza oven, which came in an undamaged box but included a large dent, damaged stone, and damaged stack, last time I buy online from Sams.

Purchased in April, we have it up and ready for a coffee in morning, a tea in the afternoon or a glass of wine in the evening.

The pergola arrived damaged and had to be returned

The pergola is great. I gave it 4 stars because my husband had to cut one piece on top end because the screw holes were not in the right place.

We have a condo, and it's perfect fot our backyard! My husband a neighbor put it together very quickly and directions were fine. Very nice quality!

Great quality wood and hardware. Didn’t have any problems at all. Great instructions on paper and bilt app.

This is a beautiful pergola. And very well labeled and instructions were easy to follow. Assembled in 1 day with 3 people.

We purchased this Pergola a couple of months ago. We added this to our pool area, and it's been a great addition.

Looks good. Went together fairly easy. I do think that the boards that need to face up should have "up" stamped on them just for better awareness. It can be overlooked easily and cause extra work to disassemble and correct.