Customer reviews for Samsung Top Control Dishwasher with AquaBlast forMember photos
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Love my new dishwasher
[This review was collected as part of a promotion.] Just got my new dishwasher - it’s quiet when it runs - and dishes are spotless! I do wish the middle rack had 3 levels rather than just 2 to accommodate dinner plates on bottom rack and tall glasses in middle rack. But love it overall!!
This is the worst dishwasher I've ever owned
It has brought two years of frustration and disappointment. Biggest disclaimer right off the bat: You cannot effectively wash large dishes or pans. They will not fit in the washer regularly (in vertically) without knocking off the center sprayer. I've tried with the center rack at the highest position, it still doesn't fit anything. Instead, you need to lean them awkwardly, making it so you can only wash one large pot or pan max per load and it severely limits what else can fit. The main culprit is the third rack. The marketing worked on us, but that stupid third rack only makes the entire thing useless. Due to the center racking adjustment gimmick, the center sprayer is dynamic and attaches to the rack with two snap clips that constantly detach, causing the dishes to not get clean and requiring you to reattach each run. The cleaning quality is meh, the dishwasher is quiet, but it's deficiencies are so loud that you will find yourself screaming at it and cursing it's name. I wish we never got rid of our KitchenAid because it cleaned a bit better, wasn't much louder, and fit all of our large dishes no problem.
Hello, Dishes coming out from the dishwasher neat for everyday use is satisfying. We're here to help! When your dishes aren't cleaned after a dishwasher cycle, you'll want to ensure you're doing everything right, using detergent and rinse aid as directed. I have provided a link below for more information. Dishes are not clean after the dishwasher cycle: https://www.samsung.com/us/support/troubleshooting/TSG01000962/ While we try to make our dishwashers as quiet as possible, they cannot operate in complete silence. Loud or unusual noises indicate that action is needed, however. I have provided the links below to learn more. Samsung dishwasher is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01002056/ Normal dishwasher sounds and their meanings: https://www.youtube.com/watch?v=UCU1FVp06MQ You may also refer to pages 21-27 of the user manual for more information about loading dishes, pages 47-48 for other solutions when the dishwasher does not clean properly, and page 50 when it is noisy. https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf For reference, below are the guides to learning how to load your dishwasher and improve its cleaning performance. https://www.samsung.com/us/support/answer/ANS00062443/ https://www.youtube.com/watch?v=bajCw_H-njg Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145645214) to help our team pull up your information when you message us. Thank you! -Angelica
nice on the quiet but did not last
[This review was collected as part of a promotion.] Really nice on the quiet side , but stopped working after 13 months .... repair estimate was close the the original price. looks like every time you have to change a piece , you have to gut it out and rebuild it. Hard to find somebody who wants to come and fix a Samsung dishwasher too .. Looks like nobody really want to play with it . The smart part of the dishwasher is not that smart ... only on the wifi for 20 mins and then disconnect ... so what the point .... So Bought a Kitchenaid instead ... 39 DB level .. and I took an extended warranty
We understand the importance of having your unit functioning correctly, Hfra. Let's assist you with your dishwasher! It would be great if you could tell us a bit more details about your non-functioning unit to determine how we can assist in the best way. Please feel free to get back to us via the following options for assistance: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number 1145106971, to help our team pull up your information. Thank you, and stay safe! ^Chrystel
Failed after 7 months
Received LC error code multiple times and unit is only 7 months old. Samsung support won’t help unless we can send a photo of the code even though it’s still under warranty. The error may indicate a leak and Samsung wants us to keep using it so we can get a picture of the code. Doesn’t make any sense. I would not recommend this unit or any Samsung products. Support is terrible
Hi there, We know how crucial it is to have functional appliances at home. Let us help you. Here's a link to help you with the error code that appears on your dishwasher. For steps, click on LC/LE, and more information can be found in the hyperlink "Dishwasher leaks water". The Samsung dishwasher is displaying an error code. https://www.samsung.com/us/support/troubleshooting/TSG01002074/ We want to speak to you directly to provide support and see how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146895431) to help our team pull up your information when you message us. Thank you. -Kimberly
Form and Function Meet At The Dishwasher
[This review was collected as part of a promotion.] Our new Samsung Dishwasher is beyond awesome. It has a sleek design so it looks great and it is as quiet as a whisper so it sounds great too. The overall design is one that is built to last with a stainless steel tub. It has more jets which equals more cleaning power, and there is a third rack for sliverware which I find very convenient. The second rack is adjustable which is completely necessary when entertaining because when adjusted into the down position you can fit cutting boards and serving platters. Unlike other dishwashers, the buttons are super sensitive so I don't find myself jamming them down or pressing extra hard to operate the machine. I cannot say enough about this dishwasher. We replaced another dishwasher that was a little over a year old which is living large for us and I cannot say I am regretting our decision one bit.
A perfect match is sometimes hard to find, but glad that you have found your match with Samsung's sleek design and quiet but powerful performance. Welcome to the Samsung family experience. ^Cat
Dishwasher leaks after month and not covered
The dishwasher started leaking and getting error codes. called Samsung technician and after inspection he claims it was damage during delivery also paid for to samsung for delivery. since it happened after 10days after delivery its not covered. The issue can not be seen so no way we could know it was damage on delivery. I bought top of the line dishwasher, range, microwave, dryer and washer. Its surprising after spending almost $5000 they will not cover a faulty top of the line dishwasher. I earlier bought Samsung phone, fridge and TV. I'm so done with Samsung rest of my life.
Hello there, We recognize the significance of a functioning dishwasher in your household. Let's get this taken care of. If your dishwasher leaks and shows an error code, follow these steps. For tips, click the links and hyperlinks. The dishwasher is visibly leaking: https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking Samsung dishwasher is displaying an error code (please select the error code that you are seeing in your unit): https://www.samsung.com/us/support/troubleshooting/TSG01002074/ Should a service request be required, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146961746, to help our team pull up your information when you message us. Have a great day. -John
WOW!
[This review was collected as part of a promotion.] I cant say anything bad about this washer. This things only problem, is it may be TOO quiet. I NEVER hear it running. If the blue display wasn't lit up, i wouldn't even know it was on. This thing is amazing. the power wash feature is incredible. With out a doubt, the best washer on the market. Easy install, measurements are SPOT on. Even the delivery was great! Amazing job Samsung!
Dishwasher broke within a month of purchase
[This review was collected as part of a promotion.] Our dishwasher gad a PC error code one month after purchase. Samsung service came out and said they couldn’t fix it and it needed a part. Then they decided to just give us a new dishwasher. We elected for a refund instead. It’s a bummer because we really liked the dishwasher at first.
Hi CAmom, Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. Melardo
This is incredible!
I placed an order on this dishwahser, which Sam's ships directly from Samsung. After a month of waiting, no one knows where my order is, including the shipping company RXO. The incompetence level of this appliance department is ming blowing. Just get it somehwere else. This advice is coming from a Sam's loyal customer of more than 25 years...
Dear Valued Sam's Club Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, don't hesitate to get in touch with our Sam's Club Customer Service department at 1-800-749-5367, Mon - Fri 8:00 AM - 11:00 PM EST, Sat 9:00 AM - 9:00 PM EST, Sun 12:00 PM - 7:00 PM EST. They can answer your question or transfer you to your local store to answer your specific inquiry about the delivery.Have a great day.^Camille
Quietest dishwasher we have found
While we have only had this a few weeks, it is extremely quiet! It is a welcome change since we have an open kitchen to family room and couldn't hear the TV previously. It is well build, cleans perfectly and the three trays make it very useful.Installation was easy.